Dr. Agarwal's Eye Hospital Deputy Manager Interview Questions and Answers

It's based on the Nature of the Job you apply

Q1. General HR questions and package discussions
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Q1. Why the change from previous company
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Q1. About my experiences
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Q2. About myself and reason to switch to UAE
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Q1. Technicalities of billing.
Ans. 
Understanding the technical aspects of billing is crucial for accurate and efficient operations.
• Billing involves generating invoices for products or services provided to customers.

• It includes calculating costs, applying any discounts or promotions, and adding taxes.

• Billing systems can be manual or automated, with automated systems being more efficient and less prone to errors.

• Accuracy in billing is essential to ensure ...read more
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Q2. How to handle irate customers.
Ans. 
Listen actively, empathize, remain calm, apologize, offer solutions, escalate if necessary.
• Listen actively to understand the customer's issue.

• Empathize with the customer's frustration.

• Remain calm and composed, even if the customer is angry.

• Apologize for any inconvenience caused.

• Offer solutions to resolve the customer's problem.

• Escalate to a supervisor if the situation cannot be resolved.

• Provide compensation or goodwill
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It's based on the Nature of the Job you apply

Q1. General HR questions and package discussions
Add your answer