DMart Salesman Interview Questions and Answers for Experienced

To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).

• Ensure basic operations are running smoothly

• Identify and address any issues affecting store conversion

• Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)

• Prioritize staff training and development

• Motivate and engage the team to enhance performance

• Implement strategies to ...read more

Controllable expenses can be managed by monitoring and optimizing costs.

• Regularly review expenses and identify areas where costs can be reduced without affecting quality or service.

• Negotiate with suppliers to get better deals and discounts.

• Train employees to be mindful of expenses and encourage them to suggest cost-saving measures.

• Implement energy-efficient practices to reduce utility bills.

• Track expenses and adjust bu...read more

Creating a store walk-in involves strategic planning and execution to attract customers and increase foot traffic.

• Ensure the store is visually appealing and well-maintained

• Offer promotions and discounts to entice customers

• Host events or workshops to draw in potential customers

• Utilize social media and advertising to increase awareness

• Train staff to provide excellent customer service and create a welcoming atmosphere

Describe a situation where you had to handle a crisis in the operation.

• Identify the root cause of the crisis

• Assess the severity of the situation

• Communicate effectively with all stakeholders

• Develop and implement a plan of action

• Monitor the situation closely and make necessary adjustments

• Evaluate the effectiveness of the response and make improvements for the future