DeliverHealth Solutions Chat Support Executive Interview Questions and Answers

Q1. Do you have any experience with target based sales?
Ans. 
Yes, I have extensive experience with target based sales.
• I have consistently met or exceeded sales targets in my previous roles.

• I am skilled in creating and implementing sales strategies to achieve targets.

• I am comfortable with tracking and analyzing sales data to identify areas for improvement.

• For example, in my last job, I was responsible for achieving a monthly sales target of $100,000 and consistently exceeded it b
Answered by AI
Add your answer
Q2. Why do you think you can do well in sales?
Ans. 
I have a natural ability to connect with people and understand their needs, combined with a strong work ethic and a passion for sales.
• I have a proven track record of exceeding sales targets in my previous roles.

• I am a good listener and can quickly identify the pain points of potential customers.

• I am confident in my ability to communicate the value of a product or service and close deals.

• I am always willing to go the ex...read more
Answered by AI
Add your answer

Q1. What are your salary expectations?
Ans. 
I expect a competitive salary based on my experience and skills.
• I am looking for a salary that reflects my qualifications and the responsibilities of the role.

• I have researched the average salary range for Customer Support Executives in this industry.

• I am open to negotiation and would like to discuss the salary package further.

• I believe that fair compensation is important for job satisfaction and motivation.
Answered by AI
View 1 more answer
Q2. Share details of your previous job.
Ans. 
I worked as a Customer Support Executive at XYZ Company.
• Handled customer inquiries and provided solutions

• Assisted customers in troubleshooting technical issues

• Resolved customer complaints and ensured customer satisfaction

• Maintained accurate records of customer interactions and transactions

• Collaborated with other departments to resolve customer issues

• Provided product information and recommendations to customers

• Met or ex
Answered by AI
Add your answer
Q3. Why should we hire you?
Ans. 
I have excellent communication skills, problem-solving abilities, and a strong customer-centric approach.
• I have a proven track record of providing exceptional customer service.

• I am skilled in handling difficult customers and resolving their issues effectively.

• I have a deep understanding of our products/services and can provide accurate information to customers.

• I am a quick learner and can adapt to new technologies and ...read more
Answered by AI
Add your answer
Q4. Why are you looking for a change?
Ans. 
Seeking new challenges and growth opportunities.
• Looking for a more challenging role

• Seeking opportunities for professional growth

• Interested in expanding my skill set

• Want to work in a more dynamic and innovative environment
Answered by AI
Add your answer
Q5. Where do you see yourself in 5 years?
Ans. 
In 5 years, I see myself as a senior customer support executive, leading a team and contributing to the company's growth.
• Advancing to a senior position in customer support

• Leading and managing a team of customer support executives

• Contributing to the company's growth through excellent customer service

• Continuing to enhance my skills and knowledge in customer support

• Building strong relationships with customers and ensuring
Answered by AI
Add your answer
Q6. What are your strengths and weaknesses?
Ans. 
My strengths include excellent communication skills and problem-solving abilities. My weaknesses include being overly detail-oriented at times.
• Strength: Excellent communication skills - I am able to effectively communicate with customers and understand their needs.

• Strength: Problem-solving abilities - I am skilled at finding solutions to customer issues and providing them with the best possible support.

• Weakness: Being ...read more
Answered by AI
Add your answer
Q7. Tell me about yourself.
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.
• Over 5 years of experience in customer support roles

• Proficient in handling customer inquiries and resolving issues

• Skilled in using CRM software and ticketing systems

• Excellent communication and problem-solving skills

• Received multiple positive customer feedback and recognition
Answered by AI
Add your answer

Prepare few basic apti questions

Be a active participant and always very keen listner to others words, and take initiation and try yo conclude by yourself.

Q1. Again some basic questions based on your CV, and be true to the details what you have given details in CV.
Add your answer

Q1. General knowledge and family background
Add your answer

Work details and knowledge about medicine usage

Q1. Medical terminology and store management,
Add your answer

Q1. Tell me about your self
Add your answer

Q1. Tell me about your self
Add your answer
Q2. Work experience
Add your answer

Q1. Knowledge about hospital pharmacy related information
Add your answer

Q1. Why live tha Tata 1mg company ..?
Add your answer
Q2. How many years experience in that company..?
Add your answer