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10+ Flipkart Interview Questions and Answers

Updated 13 Feb 2024

Q1. How can improve continuously focus for achieve the target for company growth and inventory management.

Ans.

Continuous improvement through data analysis, process optimization, and employee training.

  • Regularly analyze sales data to identify trends and adjust inventory accordingly

  • Implement lean inventory management techniques to reduce waste and improve efficiency

  • Provide ongoing training and development opportunities for employees to enhance skills and knowledge

  • Encourage feedback and suggestions from employees and customers to identify areas for improvement

  • Regularly review and update ...read more

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Q2. Question : 2. How to do better supply within timing / How to do better customer satisfication

Ans.

To improve supply timing and customer satisfaction, focus on efficient inventory management, streamlined processes, and effective communication with customers.

  • Implement a robust inventory management system to ensure timely replenishment of stock

  • Streamline warehouse processes to reduce lead times and improve order fulfillment

  • Invest in technology such as automation and barcoding to improve accuracy and speed

  • Communicate regularly with customers to understand their needs and expe...read more

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Q3. Question : 3. How to manage Inventory?

Ans.

Inventory management involves tracking and controlling the flow of goods in a warehouse to optimize efficiency and minimize costs.

  • Implement a robust inventory management system to track stock levels, orders, and deliveries.

  • Regularly conduct physical counts and reconcile them with the system records to identify discrepancies.

  • Categorize inventory based on factors like demand, value, and turnover rate to prioritize storage and retrieval.

  • Establish reorder points and safety stock ...read more

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Q4. Question :1. How to deal with customers?

Ans.

Dealing with customers requires good communication skills, patience, and empathy.

  • Listen actively to their concerns and needs

  • Provide clear and concise information about products and services

  • Be patient and understanding, even in difficult situations

  • Offer solutions and alternatives to resolve any issues

  • Maintain a positive and professional attitude

  • Follow up with customers to ensure satisfaction

  • Train staff on customer service best practices

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Q5. in which cities Dealshare is working?

Ans.

Dealshare is currently working in multiple cities across India.

  • Dealshare operates in cities such as Jaipur, Ahmedabad, Surat, Vadodara, and Ajmer.

  • They have plans to expand to other cities in the near future.

  • Their focus is on tier 2 and tier 3 cities in India.

  • They offer a variety of products ranging from groceries to electronics.

  • Dealshare has a strong presence in Rajasthan and Gujarat.

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Q6. Forces for company growth

Ans.

Forces that drive company growth include market demand, innovation, strategic partnerships, and effective marketing.

  • Market demand for the company's products or services

  • Innovation in product development and technology

  • Strategic partnerships with other companies or organizations

  • Effective marketing to reach and engage target audiences

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Q7. How to manage Warehouse?

Ans.

Managing a warehouse involves organizing inventory, optimizing space, ensuring safety, and coordinating logistics.

  • Implement an efficient inventory management system to track stock levels and prevent stockouts.

  • Optimize warehouse layout to maximize space utilization and minimize travel time.

  • Establish safety protocols and train staff on proper handling of equipment and materials.

  • Coordinate with suppliers, transportation providers, and other stakeholders to ensure smooth logistic...read more

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Q8. How will you dealing with customes escalation coming

Ans.

I will handle customer escalations by actively listening, empathizing, and finding a solution that meets their needs.

  • Listen actively to the customer's concerns and complaints

  • Empathize with the customer and acknowledge their frustration

  • Find a solution that meets the customer's needs and resolves the issue

  • Follow up with the customer to ensure their satisfaction

  • Identify any underlying issues that may be causing customer escalations and address them proactively

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Q9. Business use cases on logistics & last mile delivery??

Ans.

Business use cases on logistics & last mile delivery

  • Optimizing delivery routes to reduce time and cost

  • Implementing real-time tracking systems for better visibility

  • Using predictive analytics to forecast demand and optimize inventory

  • Implementing automated sorting and packaging systems to improve efficiency

  • Integrating with third-party delivery services to expand reach

  • Implementing customer feedback systems to improve service quality

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Q10. How to control variance of Inventory

Ans.

Controlling inventory variance requires accurate forecasting, monitoring, and adjusting inventory levels.

  • Regularly review inventory levels and adjust as needed

  • Use accurate forecasting methods to predict demand

  • Monitor supplier performance and lead times

  • Implement inventory control systems and processes

  • Train employees on proper inventory management techniques

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Q11. Sell ​​the pen and show it.

Ans.

This pen is a must-have for anyone who needs to write on the go.

  • The pen has a sleek design that is both stylish and functional.

  • It writes smoothly and effortlessly, making it perfect for taking notes or writing letters.

  • The ink is long-lasting and won't smudge or smear, ensuring that your writing stays neat and legible.

  • It's also refillable, so you can use it again and again, making it an eco-friendly choice.

  • Whether you're a student, a professional, or just someone who likes to ...read more

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Q12. sql and its functions

Ans.

SQL is a programming language used for managing and manipulating databases.

  • SQL stands for Structured Query Language

  • Common SQL functions include SELECT, INSERT, UPDATE, DELETE

  • SQL can be used to retrieve data from databases, filter data, and perform calculations

  • Examples of SQL functions: SELECT * FROM table_name, INSERT INTO table_name (column1, column2) VALUES (value1, value2), UPDATE table_name SET column1 = value1 WHERE condition

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