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I applied via LinkedIn and was interviewed before Dec 2023. There was 1 interview round.
Seeking new challenges and growth opportunities in a customer-focused role.
Looking for a role with more customer interaction and impact
Interested in expanding my skill set and knowledge in customer success
Seeking a more dynamic and fast-paced work environment
Want to contribute to the success and satisfaction of customers in a more direct way
My goal is to provide exceptional customer service and ensure customer satisfaction.
Deliver timely and effective solutions to customer inquiries
Build strong relationships with customers to understand their needs and preferences
Strive to exceed customer expectations in every interaction
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I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.
General English, Aptitude and reasoning
KPI metrics are essential for measuring performance and identifying areas for improvement.
KPI metrics provide a clear understanding of performance against goals
Quality metrics can include error rates, compliance with standards, and customer satisfaction
AHT (Average Handle Time) measures efficiency in handling customer interactions
CSAT (Customer Satisfaction) metrics gauge customer happiness and loyalty
Regularly reviewi...
I applied via LinkedIn and was interviewed in Mar 2023. There was 1 interview round.
I appeared for an interview before Feb 2024.
Debit and credit are accounting terms used to record financial transactions. Journal entries are the detailed records of these transactions. Bookkeeping involves organizing and maintaining financial records. Cash flows track the movement of money in and out of a business. Manual payouts routine wise refer to the process of making payments manually according to a set procedure.
Debit and credit are used to record increas...
Accounting standards are guidelines and rules set by regulatory bodies to ensure consistency and transparency in financial reporting.
Accounting standards dictate how financial transactions should be recorded, reported, and disclosed in financial statements.
They help ensure comparability between different companies' financial statements.
Examples of accounting standards include GAAP (Generally Accepted Accounting Princip...
I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.
Insurance is a contract between an individual and an insurance company to protect against financial loss.
Insurance provides financial protection against unexpected events
There are different types of insurance such as health, life, auto, and home insurance
Premiums are paid to the insurance company in exchange for coverage
Insurance policies have terms and conditions that must be followed to receive benefits
Insurance comp...
Types of insurance include life, health, auto, home, and travel insurance.
Life insurance provides financial protection to beneficiaries upon the insured's death.
Health insurance covers medical expenses and provides access to healthcare services.
Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.
Home insurance provides coverage for damages or losses to a house and its conten...
I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.
I applied via Company Website and was interviewed before Jul 2021. There was 1 interview round.
I have experience working in various companies across different industries.
Worked in a tech startup where I gained experience in fast-paced environment
Transitioned to a large corporation where I learned about corporate structure and processes
Spent time in a non-profit organization where I developed skills in community engagement
I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.
The OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a communication system into seven layers.
The OSI model is used to understand and describe how different network protocols work together.
Each layer in the OSI model has a specific function and interacts with the layers above and below it.
The seven layers of the OSI model are: Physical, Data Link, Network, Transport,...
TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) are two protocols used in computer networking.
TCP is a connection-oriented protocol that provides reliable and ordered delivery of data packets.
UDP is a connectionless protocol that provides fast and unreliable delivery of data packets.
TCP is used for applications that require guaranteed delivery of data, such as web browsing and email.
UDP is used for...
RAID (Redundant Array of Independent Disks) is a data storage technology that combines multiple physical drives into a single logical unit for improved performance, fault tolerance, and data protection.
RAID is used to increase storage capacity, enhance data reliability, and improve read/write performance.
There are different RAID levels, such as RAID 0, RAID 1, RAID 5, RAID 10, etc., each offering different benefits and...
Cloud computing is the delivery of computing services over the internet.
Cloud computing allows users to access and use computing resources on-demand, such as storage, processing power, and software applications.
These resources are hosted and managed by a third-party provider, allowing users to avoid the need for physical infrastructure and maintenance.
Examples of cloud computing services include Amazon Web Services (AW
based on 1 interview
Interview experience
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