Upload Button Icon Add office photos

Filter interviews by

Clear (1)

Credgenics Customer Executive Interview Questions and Answers

Updated 27 Jan 2025

Credgenics Customer Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Apna introduction do.
  • Q2. How to handle angry customer.
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, follow up.

    • Listen actively to understand the customer's issue.

    • Empathize with the customer's emotions and show understanding.

    • Apologize for any inconvenience caused, even if it's not your fault.

    • Offer solutions to resolve the issue and make the customer happy.

    • Follow up with the customer to ensure their satisfaction and build trust.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Apna introduction do
  • Q2. What is civil
  • Ans. 

    Civil refers to the society and its members, as well as the system of laws and regulations governing them.

    • Civil pertains to the interactions and relationships among individuals within a community.

    • It also refers to the legal system and regulations that govern behavior and resolve disputes.

    • Examples include civil rights, civil liberties, civil society, and civil law.

    • Civil engineering is a field that deals with the design ...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Mean, Median, Mode in python
  • Ans. 

    Mean, median, and mode are common statistical measures used to describe the central tendency of a dataset in Python.

    • Mean is the average of all the numbers in a dataset. It is calculated by summing all the numbers and dividing by the total count.

    • Median is the middle value of a dataset when it is ordered from smallest to largest. If there is an even number of values, the median is the average of the two middle values.

    • Mod...

  • Answered by AI
  • Q2. R related questions

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Basic python, sql and pandas questions

Round 2 - Technical 

(2 Questions)

  • Q1. Case study (Probability questions)
  • Q2. Resume projects
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Asked process related knowledge
Round 2 - One-on-one 

(1 Question)

  • Q1. Discussion with the manager related to the present and previous job function.
Round 3 - Group Discussion 

Manager and one level above manager had discussion with my on why you want this job , why you are leaving current organization and want to join this organization. This type of questions were asked and discussion was of almost 30-40 minutes.

Round 4 - Salary Discussion 

(1 Question)

  • Q1. Salary Discussion with respect to the current salary.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

The test was easy and short

Round 2 - One-on-one 

(2 Questions)

  • Q1. Past experience
  • Q2. Why join creditmantri?
  • Ans. 

    Creditmantri offers a dynamic and innovative work environment with opportunities for growth and impact.

    • Opportunity to work in a fast-growing fintech company

    • Chance to make a real impact on people's financial lives

    • Collaborative and supportive team culture

    • Access to cutting-edge technology and tools

    • Opportunities for career growth and development

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. What did you study in your bachelors and how is it relevant to your job?
  • Q2. How do you think you will succeed at Namaste credit?
  • Q3. Why did you leave your last company?
  • Q4. Talk about your previous work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s honestly pretty basic.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Product Management 

(2 Questions)

  • Q1. CV walkthrough and detailed understanding of the work done int he current org
  • Q2. A product design thinking question

Interview Preparation Tips

Interview preparation tips for other job seekers - They are looking for Product manager with a technical base as well, at least basic knowledge like how does the DB stores value and how can you build logic using Primary keys, etc
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Half day coding exercise with buddy and given code, which you have to modify according to problem statement. Objective is to see how quickly you can grasp a new language (gives 1 week with learning materials) and logical thinking

Round 3 - One-on-one 

(2 Questions)

  • Q1. Product strategy round
  • Q2. Explain pain points of an app you use, come with ideas and do prioritization
  • Ans. 

    Pain points of a weather app

    • Inaccurate weather forecasts

    • Slow loading time

    • Confusing user interface

    • Lack of customization options

    • Limited location options

    • Prioritization: Fixing inaccurate forecasts and improving loading time should be top priority

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Vigorous interview process, very professional, very original. Interview still on-going but very highly rated place to work.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Guesstimates , Product Metric etc
  • Q2. Resume Overview
Round 2 - Coding Test 

A problem will be given and you have to edit the code to change functionality

Round 3 - One-on-one 

(2 Questions)

  • Q1. Puzzles and aptitude
  • Q2. Minimum number of races to find the fastest of 25 horses
  • Ans. 

    The minimum number of races needed to find the fastest of 25 horses is 5.

    • Divide the 25 horses into 5 groups of 5 horses each.

    • Conduct 5 races with each group to determine the fastest horse in each group.

    • Then conduct a final race with the winners from each group to find the fastest horse overall.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont give up. They check intent more than anything
Contribute & help others!
anonymous
You can choose to be anonymous

Credgenics Interview FAQs

How many rounds are there in Credgenics Customer Executive interview?
Credgenics interview process usually has 2 rounds. The most common rounds in the Credgenics interview process are One-on-one Round.
How to prepare for Credgenics Customer Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Credgenics. The most common topics and skills that interviewers at Credgenics expect are Debt Recovery, Telecalling, Bpo Voice, Kannada and Recovery.
What are the top questions asked in Credgenics Customer Executive interview?

Some of the top questions asked at the Credgenics Customer Executive interview -

  1. How to handle angry custom...read more
  2. What is ci...read more
  3. Apna introduction ...read more

Recently Viewed

LIST OF COMPANIES

DRC Systems

Locations

INTERVIEWS

Directi

No Interviews

INTERVIEWS

Publicis

No Interviews

SALARIES

Directi

INTERVIEWS

ClearTax

No Interviews

INTERVIEWS

Directi

No Interviews

INTERVIEWS

DRC Systems

No Interviews

INTERVIEWS

Eversendai

No Interviews

INTERVIEWS

Credgenics

No Interviews

INTERVIEWS

Eversendai

No Interviews

Tell us how to improve this page.

Credgenics Customer Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

Interview Questions from Similar Companies

Jodo Interview Questions
3.6
 • 21 Interviews
OneCard Interview Questions
3.5
 • 21 Interviews
Namaste Credit Interview Questions
3.4
 • 10 Interviews
PolicyX.com Interview Questions
3.3
 • 10 Interviews
CreditMantri Interview Questions
3.3
 • 8 Interviews
TaxGenie Interview Questions
2.9
 • 8 Interviews
Paytail Interview Questions
3.0
 • 8 Interviews
View all

Credgenics Customer Executive Reviews and Ratings

based on 5 reviews

2.4/5

Rating in categories

2.4

Skill development

2.8

Work-life balance

2.2

Salary

2.2

Job security

2.8

Company culture

1.6

Promotions

2.2

Work satisfaction

Explore 5 Reviews and Ratings
Data Analyst
61 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Legal Associate
49 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Legal Consultant
27 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Software Engineer
21 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Operations Executive
17 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Credgenics with

LegalPay

3.3
Compare

CreditMate

3.4
Compare

Loanzen

4.6
Compare

LegalRaasta

2.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview