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Credgenics Customer Executive Interview Questions and Answers

Updated 27 Jan 2025

Credgenics Customer Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Apna introduction do.
  • Q2. How to handle angry customer.
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, follow up.

    • Listen actively to understand the customer's issue.

    • Empathize with the customer's emotions and show understanding.

    • Apologize for any inconvenience caused, even if it's not your fault.

    • Offer solutions to resolve the issue and make the customer happy.

    • Follow up with the customer to ensure their satisfaction and build trust.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Apna introduction do
  • Q2. What is civil
  • Ans. 

    Civil refers to the society and its members, as well as the system of laws and regulations governing them.

    • Civil pertains to the interactions and relationships among individuals within a community.

    • It also refers to the legal system and regulations that govern behavior and resolve disputes.

    • Examples include civil rights, civil liberties, civil society, and civil law.

    • Civil engineering is a field that deals with the design ...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Basic python, sql and pandas questions

Round 2 - Technical 

(2 Questions)

  • Q1. Case study (Probability questions)
  • Q2. Resume projects
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Asked process related knowledge
Round 2 - One-on-one 

(1 Question)

  • Q1. Discussion with the manager related to the present and previous job function.
Round 3 - Group Discussion 

Manager and one level above manager had discussion with my on why you want this job , why you are leaving current organization and want to join this organization. This type of questions were asked and discussion was of almost 30-40 minutes.

Round 4 - Salary Discussion 

(1 Question)

  • Q1. Salary Discussion with respect to the current salary.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Sql, power Bi basic and Reporting knowledge

Round 3 - Group Discussion 

Sql knowledge , use of power bi

Round 4 - Coding Test 

Salary discussion round

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Things you have worked on in the past
  • Ans. 

    I have worked on developing and launching new mobile applications for a tech startup.

    • Led cross-functional teams to define product requirements

    • Conducted market research and user testing to inform product decisions

    • Worked closely with designers and engineers to bring products to market

    • Managed product roadmap and prioritized features based on user feedback

  • Answered by AI
Round 2 - Assignment 

Take home assignment on a relevant problem statement for the organization

Round 3 - One-on-one 

(1 Question)

  • Q1. Discussion on the assignment
Round 4 - HR 

(1 Question)

  • Q1. Details of your salary and negotiation
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Talked more about the specific role they were hiring which was around referral.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Personal and Professional History
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Guesstimates , Product Metric etc
  • Q2. Resume Overview
Round 2 - Coding Test 

A problem will be given and you have to edit the code to change functionality

Round 3 - One-on-one 

(2 Questions)

  • Q1. Puzzles and aptitude
  • Q2. Minimum number of races to find the fastest of 25 horses
  • Ans. 

    The minimum number of races needed to find the fastest of 25 horses is 5.

    • Divide the 25 horses into 5 groups of 5 horses each.

    • Conduct 5 races with each group to determine the fastest horse in each group.

    • Then conduct a final race with the winners from each group to find the fastest horse overall.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont give up. They check intent more than anything
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Product Management 

(2 Questions)

  • Q1. CV walkthrough and detailed understanding of the work done int he current org
  • Q2. A product design thinking question

Interview Preparation Tips

Interview preparation tips for other job seekers - They are looking for Product manager with a technical base as well, at least basic knowledge like how does the DB stores value and how can you build logic using Primary keys, etc

Credgenics Interview FAQs

How many rounds are there in Credgenics Customer Executive interview?
Credgenics interview process usually has 2 rounds. The most common rounds in the Credgenics interview process are One-on-one Round.
How to prepare for Credgenics Customer Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Credgenics. The most common topics and skills that interviewers at Credgenics expect are Debt Recovery, Telecalling, Bpo Voice, Kannada and Recovery.
What are the top questions asked in Credgenics Customer Executive interview?

Some of the top questions asked at the Credgenics Customer Executive interview -

  1. How to handle angry custom...read more
  2. What is ci...read more
  3. Apna introduction ...read more

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Credgenics Customer Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

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Credgenics Customer Executive Salary
based on 4 salaries
₹2 L/yr - ₹2.5 L/yr
49% less than the average Customer Executive Salary in India
View more details

Credgenics Customer Executive Reviews and Ratings

based on 5 reviews

2.4/5

Rating in categories

2.4

Skill development

2.8

Work-life balance

2.2

Salary

2.2

Job security

2.8

Company culture

1.6

Promotions

2.2

Work satisfaction

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