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Basic questions from networking and linux
I applied via Recruitment Consulltant and was interviewed in Nov 2024.
I applied via Recruitment Consulltant and was interviewed in Nov 2024.
posted on 10 Nov 2024
I applied via Approached by Company and was interviewed in Oct 2024.
GoodL1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
European client - WFO/WF client location Pune
24/7 weekly shift roaster/International call handling experience,5 days working.
Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
Ping command
Difference between service request & incidents.
Aware about the SLA/Metrics handled.
Situational Questions (looking at presence of mind)
I applied via Referral and was interviewed in Jan 2022.
based on 1 review
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