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I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.
I am an experienced BDM looking for new opportunities. I have covered various specialties of doctors in my previous role.
Experienced BDM seeking new opportunities
Covered various specialties of doctors in previous role
Strong understanding of the medical field
Proven track record in sales and business development
Excellent communication and negotiation skills
Our company is a leading provider of innovative solutions in the BDM industry.
We have been in business for over 10 years
We specialize in developing software for BDM processes
Our clients include major corporations in various industries
We have a strong focus on customer satisfaction
We have won several industry awards for our products
I applied via Referral and was interviewed in Nov 2023. There were 2 interview rounds.
SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) are metrics used to measure performance and quality of service.
SLAs are agreements between a service provider and a customer that define the level of service expected.
KPIs are specific metrics used to evaluate the performance of an individual, team, or organization.
In my current role, applicable SLAs may include response time to customer inquiries, r...
Different types of SLAs or KPIs applicable for a Call center MICC team
Average Speed of Answer (ASA)
First Call Resolution (FCR)
Service Level Agreement (SLA)
Customer Satisfaction Score (CSAT)
Abandonment Rate
Average Handle Time (AHT)
I have a strong understanding of audits, including their purpose, process, and importance in ensuring compliance and accuracy.
Audits are systematic examinations of financial records, processes, or procedures to ensure accuracy and compliance.
They are conducted by internal or external auditors to identify errors, fraud, or areas for improvement.
Audits can be financial audits, operational audits, compliance audits, or in...
I applied via Company Website and was interviewed before Dec 2023. There was 1 interview round.
I have handled various projects including implementing new sales strategies, launching new products, and improving customer service processes.
Implemented new sales strategies to increase revenue by 15%
Launched a new product line which resulted in a 20% increase in market share
Improved customer service processes leading to a 30% decrease in customer complaints
I faced challenges with coordinating team members, managing tight deadlines, and adapting to unexpected changes.
Coordinating team members with different schedules and priorities
Managing tight deadlines and ensuring all tasks were completed on time
Adapting to unexpected changes in project scope or requirements
The notice period is the amount of time an employee is required to give to their employer before resigning or terminating their employment.
The notice period is typically stated in the employment contract or company policy.
It is a formal way for employees to inform their employer about their intention to leave the job.
The duration of the notice period can vary depending on the company and the employee's position.
During ...
posted on 17 Aug 2021
Client Relationship Executive
14
salaries
| ₹2.4 L/yr - ₹4.1 L/yr |
Business Development Executive
8
salaries
| ₹2.9 L/yr - ₹5 L/yr |
Senior Customer Service Executive
8
salaries
| ₹3 L/yr - ₹4 L/yr |
Customer Care Executive
8
salaries
| ₹1.8 L/yr - ₹2.5 L/yr |
Senior Executive
6
salaries
| ₹2 L/yr - ₹2.7 L/yr |
Cryoviva Biotech
LifeCell International
Cryobanks International India
ReeLabs