Coffee Day Enterprises Assistant Manager Operations Interview Questions and Answers

Don't fake smile, done lie ,be confident

Q1. How to customer concern handle
Ans. 
Handling customer concerns involves active listening, empathy, and prompt resolution.
• Listen attentively to the customer's concern

• Show empathy and understanding towards the customer's issue

• Take ownership of the problem and assure the customer that you will resolve it

• Offer a solution or alternative options to address the concern

• Follow up with the customer to ensure their satisfaction
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Q2. Introduction yourself and family
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Q3. How achieve sales targets
Ans. 
To achieve sales targets, it is important to set clear goals, develop effective strategies, motivate the sales team, track progress, and make necessary adjustments.
• Set clear and achievable sales targets

• Develop effective sales strategies and tactics

• Motivate and train the sales team

• Track sales progress and performance

• Make necessary adjustments and improvements

• Utilize data and analytics to identify opportunities and trend...read more
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Q4. How handle to team
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Attempt the all questions

All round success development

Q1. Food cost pnl
Ans. 
Food cost of raw material which gives used spaciic period time of your business
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Q2. Team handling all staff
Ans. 
All staff management in sop follow
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Q3. Guest satisfied
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Q4. All peramiter set
Ans. 
The question is asking for all parameters to be set in a certain context.
• Ensure all parameters are correctly set according to the given criteria.

• Double check all variables and inputs to make sure nothing is missing.

• Test the system with different scenarios to ensure all parameters are functioning properly.
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Q5. All target achivement
Ans. 
Kpt 20 minute 30 minute feedback
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Q6. Inventory indent I will manage
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Q1. Introduce yourself & previous experience .
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Q2. Understanding about the company
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Q1. What is the purpose of getting into this role and this company
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Q2. What are the short term and long term goals, what's your plan for achieving those, and What have you done so far as accomplishing it
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Q3. What are the hits and misses of your carreer and proffessioal life so far
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Q4. How did you planned yourself to achieve the tasks here by getting into this role
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Q5. Give us an instance of your toughest task so far and the way you handled it
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Give the role related assignment and check the accuracy, rate of knowledge and abilities. Compare with above questions asked in interview if these scores are matching as per his words >80%, move, shortlist it and move to the next process

Some times the aptitude test proves the IQ of an applicant. Also it may not be the final decider of some ones skill because a excellent performer cannot be a good scorer in aptitude test

Q1. HR can set the expectations in terms of salary, stability and other organizational aspects and move it to the last saying
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Q2. Talk about the funniest incident of your college life or friends (To check the behavior)
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Q3. What made you to be on that place and what do you think of doing being in current circumstances
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Q4. What's your passion in life and how are you dealing it everyday
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Q5. Why this organization and how will you take this opportunity
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Q6. Tell us about your family & Personal life and what is the best gifts that you have received from them
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Q1. About me what you learn last organization
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Q2. About work experience and salary expectations
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Q3. When you will join after selection
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