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ClearTax Customer Success Manager Interview Questions and Answers

Updated 15 Jun 2024

ClearTax Customer Success Manager Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. With manager about your role in previous organisation
Round 2 - One-on-one 

(1 Question)

  • Q1. With HOD on previous roles and what to expect etc.
Round 3 - HR 

(1 Question)

  • Q1. Final HR round with HRBP on comapny values and normal intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Applied through university. 1st round was online quant and verbal test

Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Test your understanding about the role

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Q3. Do you have a playbook or plan of action for the Customer Success ... read more
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Q4. How do you resolve conflicts with customers
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Q5. If you are given the choice to hire your reporting manager, how w ... read more

Customer Success Manager Jobs at ClearTax

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Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a good company to join

Analyst Interview Questions & Answers

BDO user image Anonymous

posted on 9 Feb 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
No response

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is mean by investment banking ? what is your understanding on aml,kyc ?
  • Ans. 

    Investment banking involves providing financial services to corporations, governments, and other institutions.

    • Investment banks help companies raise capital by underwriting and issuing securities.

    • They also provide advisory services for mergers and acquisitions, and other financial transactions.

    • AML (Anti-Money Laundering) and KYC (Know Your Customer) are regulatory requirements that investment banks must comply with to p...

  • Answered by AI
  • Q2. What is your understanding on AML/KYC?
  • Ans. 

    AML/KYC refers to Anti-Money Laundering and Know Your Customer regulations that financial institutions must comply with.

    • AML/KYC regulations are designed to prevent money laundering and terrorist financing.

    • Financial institutions must verify the identity of their customers and monitor their transactions for suspicious activity.

    • AML/KYC compliance is mandatory for banks, credit unions, and other financial institutions.

    • Exam...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for BDO Analyst interview:
  • KYC
  • Aml
Interview preparation tips for other job seekers - be prepared for the interview with your basics is mandatory

I applied via Campus Placement and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Total 3 rounds :
1. Online Aptitude Test
2. JAM Round
3. Interview

Interview Questionnaire 

1 Question

  • Q1. Software engineering ,OOPS ,Resume and project related ,HR questions ,Strong basics of coding ,Leadership qualities etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never lie in your resume .Also get well prepared with trending technologies and good coding

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself ?
  • Q2. Roles of business Analyst
  • Q3. Why Deloitte only ?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was pleasent experience

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked the basic Core java questions along with the OOPS concepts as well as Springboot and REST API with some database basic questions. The next round will be a managerial round where you will be ask...

Interview Preparation Tips

Interview preparation tips for other job seekers - Some tips that worked for me :
1. Don’t mention the things in your resume that you are not confident about. Doesn’t matter if your resume is not full of skills, it should be crisp and on-point
2. If you don’t know answer to any of the questions then politely say you are not sure about this question . Its better than giving gibberish answers.
3. Be confident and have faith in yourself.
ALL THE BEST

Interview Preparation Tips

Round: Group Discussion
Duration: 20 minutes

Round: Test
Duration: 20 minutes

Business Analyst Interview Questions & Answers

Deloitte user image Aishwarya Mehrotra

posted on 24 Mar 2015

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Q2. Why should we hire you?
  • Q3. Tell us ur strengths and weaknesses?
  • Q4. Any questions?
  • Ans. 

    Yes, I have a few questions.

    • Can you tell me more about the company culture?

    • What are the main responsibilities of this role?

    • Are there any ongoing projects I would be involved in?

    • What is the typical career progression for a business analyst in this company?

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: 1.Start by telling ur name, your family background, ur strengths and weaknesses, likes dislikes, about ur schooling. A brief introduction about yourself.Smile. :)2.Tell them the qualities which you possess, without getting nervous, tell them that you believe in "Vision and then Action" to complete all your tasks. Try to convince them with the fact that you and ur skills completely match the job profile.3.Start with your strengths. Don't exaggerate ur weaknesses. An apt answer could be "Icecreams, chocolates", depending upon the mood of the interviewer. Another answer could be, "I believe in perfectionism".4.Ask some questions related to the organization. Try to show them that u are keen and interested to join their organization.  :) Listen attentively while they speak  :)
Tips: No need to exaggerate. They don't have to do much with ur family background nd all..Put up everything in brief.Never ask about the perks,salaries and all.

Round: Group Discussion
Experience: Mainly, you need to have sufficient knowledge about the topic that has been given to u. For that, read newspaper, search Google and latest newsfeed.
Tips: Never interrupt, wait for ur turn. Try to conclude the topic by summing up all the points. Sometimes it may happen that someone else may speak the points which you were about to speak. Do not panic in that case. Try to modify the same point in a different way. Smile :)
Duration: 10 minutes

General Tips: 1.Believe in yourself2.Have faith in GOD3.Be confident and clear4.Do not panic 5. Never try to show your nervousness
Skills: Communication skills, Confidence
College Name: KIIT UNIVERSITY
Motivation: You never lose. Either you win or you learn :)
Funny Moments: Nope. Nothing  :)
Contribute & help others!
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ClearTax Interview FAQs

How many rounds are there in ClearTax Customer Success Manager interview?
ClearTax interview process usually has 3 rounds. The most common rounds in the ClearTax interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for ClearTax Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ClearTax. The most common topics and skills that interviewers at ClearTax expect are Artificial Intelligence, CRM, Deployment, CCTV Monitoring and Finance.

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ClearTax Customer Success Manager Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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ClearTax Customer Success Manager Salary
based on 35 salaries
₹3.2 L/yr - ₹11.2 L/yr
51% less than the average Customer Success Manager Salary in India
View more details

ClearTax Customer Success Manager Reviews and Ratings

based on 10 reviews

4.1/5

Rating in categories

3.1

Skill development

3.8

Work-life balance

3.4

Salary

3.0

Job security

3.9

Company culture

2.4

Promotions

3.2

Work satisfaction

Explore 10 Reviews and Ratings
Customer Success Manager

New Delhi

1-2 Yrs

Not Disclosed

Customer Success Manager

New Delhi

0-5 Yrs

Not Disclosed

Customer Success Manager

New Delhi

3-8 Yrs

Not Disclosed

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