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Ceipal Customer Support Executive Interview Questions and Answers

Updated 23 Sep 2021

Ceipal Customer Support Executive Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. What do u know abt role & company.
  • Ans. 

    The role of a Customer Support Executive is to provide assistance and resolve customer issues. The company is a leading provider of customer support services.

    • Customer Support Executive provides assistance and resolves customer issues

    • Company is a leading provider of customer support services

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fully prepared with role & every relevant information abt company

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is it that makes you more preferable than others to be hired by an organisation?
  • Q2. What makes you look for this work opportunity?

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence and the tone of one's voice play key role in getting through this, besides of course the reply you make.

I applied via Referral and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. It is a contract management company so it will depend for which role you are going to appear for the interview. So I was asked about the contract terms like SLA, KPI service levels, etc.
  • Q2. I just googled all the details and gave the perfect answers.
  • Q3. Why do you want to join Sirion?
  • Q4. Just because of experience in contract management and has a good career.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident whenever you are facing an interview. Don't lie about your previous experience it will lead to a bad image on the interviewer.

I applied via Referral and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About invoicing, GL process, P2P.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prudent with you MS Excell skills , it will be required at your job too.

I applied via Campus Placement and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Telecom Architecture
  • Q2. OSS/BSS
  • Q3. Security

Interview Preparation Tips

Interview preparation tips for other job seekers - Read topics relating to telecom infrastructure

Interview Questionnaire 

2 Questions

  • Q1. Multithreading in C++, casting and OOPs concepts
  • Q2. Cover the basic concepts.

I applied via Approached by Company and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About the current profile
  • Q2. Asked about the sms call flow
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

MCQ questions on Linux Networking and SQL

Round 3 - Technical 

(2 Questions)

  • Q1. Questions about Linux Sql and Networking
  • Q2. Questions about the project
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Related to your Past expereince
Round 2 - Technical 

(1 Question)

  • Q1. Basic and detailed Steps of P2P
  • Ans. 

    P2P (Procure-to-Pay) is the process of requisitioning, purchasing, receiving, paying for, and accounting for goods and services.

    • Requisitioning: Requesting goods or services needed by the organization.

    • Purchasing: Finding suppliers, negotiating terms, and creating purchase orders.

    • Receiving: Accepting and inspecting goods or services delivered.

    • Paying for: Processing invoices and making payments to suppliers.

    • Accounting: Re...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Salary Negotiations

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Core and Advance concepts of Java
Round 2 - Technical 

(1 Question)

  • Q1. Mainly on mutltithrerading concepts and previous experience on projects.
Round 3 - Behavioral 

(1 Question)

  • Q1. About projects and scenarios based questions.
Round 4 - HR 

(1 Question)

  • Q1. About Salary negotiation and final round

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Ceipal Customer Support Executive Salary
based on 4 salaries
₹5 L/yr - ₹7.5 L/yr
112% more than the average Customer Support Executive Salary in India
View more details

Ceipal Customer Support Executive Reviews and Ratings

based on 2 reviews

2.7/5

Rating in categories

2.7

Skill development

2.7

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2.7

Salary

2.1

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2.7

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2.7

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2.7

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