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CallStreet Global Services Charge Back Analyst Interview Questions, Process, and Tips

Updated 5 May 2021

CallStreet Global Services Charge Back Analyst Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. What is chargeback process
  • Ans. 

    Chargeback process is a dispute resolution process initiated by a cardholder's bank to recover funds from a merchant.

    • Chargeback is initiated by the cardholder's bank

    • It is a dispute resolution process

    • It is used to recover funds from a merchant

    • Chargeback can be initiated for various reasons such as fraud, goods not received, etc.

    • The merchant has a chance to dispute the chargeback

  • Answered by AI
  • Q2. How the chargeback works and lifecycle of chargeback process
  • Ans. 

    Chargeback is a process where a cardholder disputes a transaction and the funds are returned to them.

    • Cardholder disputes a transaction with their bank

    • Bank contacts merchant's bank to initiate chargeback

    • Merchant's bank investigates and responds with evidence

    • If evidence is insufficient, funds are returned to cardholder

    • If evidence is sufficient, chargeback is denied

  • Answered by AI
  • Q3. How to prevent chargeback
  • Ans. 

    Preventing chargebacks requires a multi-faceted approach.

    • Ensure clear communication with customers regarding billing and refunds

    • Use fraud detection tools to identify and prevent fraudulent transactions

    • Provide excellent customer service to address any issues before they escalate to chargebacks

    • Implement a chargeback management system to track and respond to chargebacks

    • Regularly review and update policies and procedures t

  • Answered by AI
  • Q4. What is card network and tell me few card network
  • Ans. 

    A card network is a system that facilitates the transfer of funds between financial institutions and merchants.

    • Card networks act as intermediaries between merchants, cardholders, and issuing banks.

    • They set rules and standards for transactions and ensure security and fraud prevention.

    • Examples of card networks include Visa, Mastercard, American Express, and Discover.

  • Answered by AI

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience.
  • Q2. Regarding my background

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest

Interview Questionnaire 

1 Question

  • Q1.  It is a telephonic round. First question:Tell me about yourself , second question :method overriding .then he asked about my salary current CTC and expected CTC ,I have answered the same and said that we...

Interview Preparation Tips

Interview preparation tips for other job seekers - Really felt the technical interviewer behaviour is not professional.

I applied via Company Website and was interviewed in Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Question based on oops java concept, logical reasoning, multithreading, data structures , collection, Servlet , ajax .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with basic concept knowledge based on core and advanced java

Give your answer in very confident mode .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement

Round 1 - Aptitude Test 

60 questions most of the mathematical cut off 21 fill in the blanks type questions not mcq

Round 2 - Coding Test 

Little bit tuff basic DSA questions total 3 questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

Basic aptitude questions

Round 2 - Assignment 

Email writing , assessment

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic aptitude questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Pattern pic will be shared, write code to print that pattern

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How meny days working, and working hours
  • Ans. 

    The number of working days and working hours for a Software Developer.

    • Software Developers typically work 5 days a week.

    • The standard working hours for Software Developers are 8 hours per day.

    • However, the actual number of working days and hours may vary depending on the company and project requirements.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - He was asking more then technical question, interviewer and hr are good person, it means helpfull.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Inroduction of capital market

Round 2 - One-on-one 

(1 Question)

  • Q1. What is primary & secondary market, types of corporate actions with example
  • Ans. 

    Primary market is where new securities are issued, while secondary market is where existing securities are traded.

    • Primary market involves the issuance of new securities by companies to raise capital, while secondary market involves the trading of existing securities among investors.

    • Types of corporate actions include stock splits, dividends, mergers and acquisitions, and spin-offs.

    • Stock split is when a company increases...

  • Answered by AI

Associate Interview Questions & Answers

Link Group user image shahila salmani

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. What is share market
  • Ans. 

    Share market is a platform where buying and selling of company stocks and securities takes place.

    • Share market allows companies to raise capital by selling shares to investors

    • Investors can buy and sell shares to make profits

    • Prices of shares fluctuate based on supply and demand, company performance, and economic factors

  • Answered by AI
  • Q2. Dividend is declared by whom?
  • Ans. 

    Dividends are declared by the board of directors of a company.

    • Dividends are typically declared by the board of directors of a company.

    • The board of directors considers various factors such as company performance, financial health, and future growth prospects before declaring dividends.

    • Shareholders receive dividends as a distribution of profits.

    • Dividends can be in the form of cash, stock, or property.

    • Companies may choose...

  • Answered by AI
  • Q3. What is equity management?
  • Ans. 

    Equity management involves the strategic allocation and distribution of company ownership to maximize shareholder value.

    • Involves determining the optimal mix of debt and equity financing for a company

    • Includes managing the issuance of new shares, buybacks, and dividends

    • Strategic decisions to ensure fair treatment of shareholders and maximize returns

    • Examples: IPOs, stock repurchases, dividend policies

  • Answered by AI
  • Q4. What are shares?
  • Ans. 

    Shares represent ownership in a company and entitle the holder to a portion of the company's assets and profits.

    • Shares are units of ownership in a company that are bought and sold on the stock market.

    • Shareholders have voting rights and may receive dividends based on the company's performance.

    • Shares can be classified as common stock or preferred stock, each with different rights and benefits.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and study the basic knowledge about the topic.

CallStreet Global Services Interview FAQs

What are the top questions asked in CallStreet Global Services Charge Back Analyst interview?

Some of the top questions asked at the CallStreet Global Services Charge Back Analyst interview -

  1. How the chargeback works and lifecycle of chargeback proc...read more
  2. What is card network and tell me few card netw...read more
  3. What is chargeback proc...read more

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CallStreet Global Services Charge Back Analyst Salary
based on 27 salaries
₹2.6 L/yr - ₹3.8 L/yr
19% less than the average Charge Back Analyst Salary in India
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CallStreet Global Services Charge Back Analyst Reviews and Ratings

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