Burger Singh Senior Shift Manager Interview Questions and Answers

Q1. How to calculate food cost
Ans. 
Food cost can be calculated by dividing the total cost of ingredients used in a dish by the selling price of that dish.
• Calculate the total cost of all ingredients used in a dish

• Determine the selling price of that dish

• Divide the total cost of ingredients by the selling price to get the food cost percentage

• Food cost percentage = (Total cost of ingredients / Selling price) * 100
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Q2. What is responsible of shift manager
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A shift manager is responsible for overseeing the operations and performance of a specific shift in a business or organization.
• Managing and supervising staff during the shift

• Ensuring smooth operations and adherence to company policies

• Handling customer complaints and resolving issues

• Monitoring inventory and ordering supplies

• Preparing shift reports and communicating with higher management

• Training and mentoring new employ
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Q3. Why MRD is important
Ans. 
MRD (Minimum Reorder Point) is important for efficient inventory management.
• MRD helps in determining the minimum quantity of a product that should be available in inventory to avoid stockouts.

• It ensures that there is enough stock to meet customer demand without excessive inventory holding costs.

• MRD takes into account factors like lead time, demand variability, and desired service level.

• By setting an appropriate MRD, bu...read more
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Q1. How to increase a sale
Ans. 
To increase sales, focus on improving customer experience, implementing effective marketing strategies, and optimizing product offerings.
• Enhance customer experience through excellent service and personalized interactions

• Implement targeted marketing campaigns to reach a wider audience

• Offer promotions, discounts, or loyalty programs to incentivize purchases

• Analyze sales data to identify trends and adjust strategies accor...read more
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Who to handle a customer complain

Q1. What you uesd to do in your previous company?
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Q2. Situation handling in cafe which is related to your shift duties.
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Q1. About my self, studie qualification ,previous company details, previous experience, rules and responsibilities, inventory handling, customer experience , customer service, customer feedback, manging Team p...read more
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Q2. And finally how much of salary expected you
Ans. 
I am expecting a salary that is competitive with industry standards and reflects my experience and skills.
• I have researched the average salary for Shift Managers in this area and am looking for a salary within that range.

• I have several years of experience in the industry and am confident in my abilities to effectively manage a team.

• I am open to discussing salary and benefits packages and am willing to negotiate to reac
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