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BridgeLabz Solutions Technical Support Associate Interview Questions and Answers

Updated 29 Jan 2024

BridgeLabz Solutions Technical Support Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(11 Questions)

  • Q1. Self induction and technical support
  • Q2. Skills and my gradution side details
  • Ans. 

    Computer sceince my graduation, Java basis

  • Answered by Supraja Ragipindi
  • Q3. Group discussion
  • Q4. My skill side and java basics
  • Ans. 

    Java is not a full object oriented programming and write the code by using oops concepts

  • Answered by Supraja Ragipindi
  • Q5. Oracle basics questions
  • Ans. 

    To store the data in table formate

  • Answered by Supraja Ragipindi
  • Q6. Your company benfits
  • Q7. Your wish of my personal details
  • Ans. 

    I love the spending with my friends

  • Answered by Supraja Ragipindi
  • Q8. My family side details
  • Ans. 

    My father is former and my mother is home meker and i have one younger sister

  • Answered by Supraja Ragipindi
  • Q9. Dislike of our company
  • Q10. My talents are asked
  • Q11. My certificates are we can saw them
  • Ans. 

    Kk i don't have any certificates

  • Answered by Supraja Ragipindi

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Who is a good customer Service executive?
  • Ans. 

    A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.

    • Empathetic - able to understand and relate to customers' feelings and concerns

    • Patient - able to remain calm and composed, even in challenging situations

    • Knowledgeable - has a deep understanding of the product or service being offered

    • Proactive - takes initiative to address customer issues befor

  • Answered by AI
  • Q2. What qualities a good customer Service executive must possess?
  • Ans. 

    A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.

    • Strong communication skills to effectively interact with customers and colleagues

    • Empathy to understand and address customer concerns

    • Patience to handle difficult situations and irate customers calmly

    • Problem-solving abilities to resolve issues efficiently

    • Positive attitude to ma...

  • Answered by AI

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What will you do if a system hangs a lot?
  • Ans. 

    If a system hangs a lot, I will troubleshoot the issue by checking for hardware or software problems, performing system updates, and optimizing system resources.

    • Check for hardware issues such as overheating or faulty components

    • Scan for malware or viruses that may be causing the system to hang

    • Update the operating system and software to the latest versions

    • Optimize system resources by closing unnecessary programs or servi...

  • Answered by AI
  • Q2. What will you do when a system won’t start?
  • Ans. 

    When a system won't start, I will perform troubleshooting steps to identify and resolve the issue.

    • Check power supply and connections

    • Verify hardware components are properly seated

    • Check for error messages or beeps

    • Attempt a power cycle

    • Check BIOS settings

    • Test with a different power source or outlet

    • Check for software issues or conflicts

    • Perform hardware diagnostics

    • Seek assistance from colleagues or escalate to higher-level s

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. Interviewer is not going to beat you.

Skills evaluated in this interview

BridgeLabz Solutions Interview FAQs

How many rounds are there in BridgeLabz Solutions Technical Support Associate interview?
BridgeLabz Solutions interview process usually has 1 rounds. The most common rounds in the BridgeLabz Solutions interview process are HR.
What are the top questions asked in BridgeLabz Solutions Technical Support Associate interview?

Some of the top questions asked at the BridgeLabz Solutions Technical Support Associate interview -

  1. My certificates are we can saw t...read more
  2. Self induction and technical supp...read more
  3. My skill side and java bas...read more

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BridgeLabz Solutions Technical Support Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

3.0

Work-Life balance

4.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.0

Promotions/Appraisal

5.0

Work Satisfaction

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