Bentley Systems Technical Support Executive Interview Questions and Answers

Some common commands for technical support engineers include ping, ipconfig, and tracert.

• Ping: Used to test the reachability of a host on an IP network.

• Ipconfig: Displays all current TCP/IP network configuration values.

• Tracert: Shows the route that packets take to reach a specified destination.

Hybris uses various tools for development and support tasks.

• Eclipse IDE for development

• Hybris Administration Console for configuration

• HAC for monitoring and troubleshooting

• Ant for building and deploying

• Jenkins for continuous integration

Scenarios and troubleshooting skills are evaluated by presenting hypothetical situations and assessing the candidate's ability to identify and resolve technical issues.

• Demonstrate logical thinking and problem-solving skills

• Show ability to analyze and diagnose technical problems

• Explain steps taken to troubleshoot and resolve issues

• Provide examples of past experiences in troubleshooting technical issues

Shell in Linux is a command-line interpreter that allows users to interact with the operating system by executing commands.

• Shell is a program that takes commands from the keyboard and gives them to the operating system to perform.

• It can also be used to automate tasks by writing scripts.

• Common shells in Linux include Bash, Zsh, and Ksh.

• Shell scripting allows users to write programs that can be executed by the shell.

• Exam...read more

Different types of joins include inner join, outer join, left join, and right join.

• Inner join: Returns rows when there is a match in both tables

• Outer join: Returns all rows when there is a match in one of the tables

• Left join: Returns all rows from the left table and the matched rows from the right table

• Right join: Returns all rows from the right table and the matched rows from the left table

Tuning a SQL query involves optimizing its performance by adjusting various factors.

• Identify slow-performing queries using tools like SQL Profiler or Execution Plan.

• Optimize query structure by using appropriate indexes and avoiding unnecessary joins.

• Consider rewriting the query to use more efficient techniques like subqueries or CTEs.

• Update statistics and ensure database indexes are up to date.

• Limit the number of rows ...read more

Errors in log files in Linux can be found by searching for keywords, timestamps, and error codes.

• Use 'grep' command to search for specific keywords or error codes in log files

• Look for timestamps to identify when errors occurred

• Check for any error messages or warnings that may indicate issues

• Use 'tail' command to view the end of log files for recent errors

• Consider using 'journalctl' command for system logs in systemd-ba