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Bentley Systems
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I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
Experienced in providing technical support to customers via phone, email, and chat
Proficient in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Ability to work under pressure and meet deadlines
Certified in ITIL and other relevant certifications
I have a comprehensive understanding of the product, including its features, functionalities, and troubleshooting techniques.
I have undergone extensive training on the product
I have hands-on experience using the product in real-life scenarios
I am familiar with common issues and their solutions related to the product
I am passionate about helping customers solve technical issues and enjoy working in a fast-paced environment.
Passionate about troubleshooting technical issues
Enjoy working in a fast-paced environment
Excited about the opportunity to help customers
In the next 5 years, I aim to advance my technical skills, take on more responsibilities, and potentially move into a leadership role within the company.
Continuously upgrade my technical knowledge through training and certifications
Seek opportunities to lead projects and teams to develop my leadership skills
Work towards becoming a subject matter expert in technical support
Build strong relationships with colleagues and ...
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posted on 2 Jun 2021
I was interviewed before Jun 2020.
I was interviewed before May 2021.
Duration: 45 minutes
Topics: MCQ on C and C++, Quantitative Aptitude question from S. Chand and R.S. Agarwal
Question-related to current work.
Questions on data structure, and topics include link list and trees.
C++: Inheritance, Vtable, and templates.
I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.
Correct mislabelled jars by relabelling them with correct labels.
Identify the mislabelled jars
Check the correct labels for each jar
Remove the mislabelled label
Apply the correct label to the jar
Ensure all jars are correctly labelled
Reverse a number using recursion.
Define a recursive function that takes the number as input
Base case: if the number is less than 10, return the number
Recursive case: return the last digit of the number concatenated with the result of calling the function with the number divided by 10
Call the function with the input number
posted on 23 Oct 2022
I applied via Company Website
posted on 31 May 2024
Biot number represents the ratio of internal resistance to external resistance in heat transfer, while Nusselt number represents the ratio of convective to conductive heat transfer.
Biot number is used to determine the relative importance of internal resistance to heat transfer compared to external resistance.
Nusselt number is used to determine the relative importance of convective heat transfer compared to conductive h...
posted on 29 Jul 2024
The project is a software application designed to provide technical support to customers experiencing issues with a product or service.
Developed a user-friendly interface for customers to submit support tickets
Implemented a ticketing system to track and prioritize customer issues
Integrated knowledge base articles to provide self-help resources for common problems
The project is a software application designed to streamline technical support processes and improve customer satisfaction.
Developed a user-friendly interface for customers to submit support tickets
Implemented a ticketing system to track and prioritize support requests
Integrated knowledge base for quick access to troubleshooting guides
Utilized automation tools to expedite resolution times
Conducted regular analysis of s
posted on 14 Oct 2022
I applied via Referral and was interviewed in Sep 2022. There were 4 interview rounds.
posted on 27 Sep 2023
I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.
posted on 10 Dec 2024
I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.
based on 1 interview
Interview experience
Software Engineer Level 1
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Software Engineer II
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