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Bentley Systems Technical Support Executive Interview Questions and Answers

Updated 4 Jul 2024

Bentley Systems Technical Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

    • Ability to work under pressure and meet deadlines

    • Certified in ITIL and other relevant certifications

  • Answered by AI
  • Q2. How much do you know about the product
  • Ans. 

    I have a comprehensive understanding of the product, including its features, functionalities, and troubleshooting techniques.

    • I have undergone extensive training on the product

    • I have hands-on experience using the product in real-life scenarios

    • I am familiar with common issues and their solutions related to the product

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain why you want to join
  • Ans. 

    I am passionate about helping customers solve technical issues and enjoy working in a fast-paced environment.

    • Passionate about troubleshooting technical issues

    • Enjoy working in a fast-paced environment

    • Excited about the opportunity to help customers

  • Answered by AI
  • Q2. Explain where do want to go in next 5 years
  • Ans. 

    In the next 5 years, I aim to advance my technical skills, take on more responsibilities, and potentially move into a leadership role within the company.

    • Continuously upgrade my technical knowledge through training and certifications

    • Seek opportunities to lead projects and teams to develop my leadership skills

    • Work towards becoming a subject matter expert in technical support

    • Build strong relationships with colleagues and ...

  • Answered by AI

Interview questions from similar companies

I was interviewed before Jun 2020.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to work at Cadence?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and just be yourself. You don't want to end up with a job that you're going to hate!

I was interviewed before May 2021.

Round 1 - Aptitude Test 

Duration: 45 minutes
Topics: MCQ on C and C++, Quantitative Aptitude question from S. Chand and R.S. Agarwal

Round 2 - Coding Test 

Question-related to current work.
Questions on data structure, and topics include link list and trees.
C++: Inheritance, Vtable, and templates.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice easy to medium problems on HackerRank. And also brush up on quantitative aptitude questions to solve them in the given time.

I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Correct mislabelled jars problem.
  • Ans. 

    Correct mislabelled jars by relabelling them with correct labels.

    • Identify the mislabelled jars

    • Check the correct labels for each jar

    • Remove the mislabelled label

    • Apply the correct label to the jar

    • Ensure all jars are correctly labelled

  • Answered by AI
  • Q2. Reverse a number using recursion.
  • Ans. 

    Reverse a number using recursion.

    • Define a recursive function that takes the number as input

    • Base case: if the number is less than 10, return the number

    • Recursive case: return the last digit of the number concatenated with the result of calling the function with the number divided by 10

    • Call the function with the input number

  • Answered by AI
  • Q3. Questions on CTC and downplaying your experience and cheap bargain.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer didn't care to even read the resume beforehand, started with negging, and then moved on to 9th grade puzzles and elementary programming questions.
The first round was good, the hiring manager clearly explained the role, expectations and qualifications.
The next round proved to be bad.
The thing is, remember to ask for credentials of the interviewer before proceeding with the interview, most of them are just like bargaining in a fish market, like your CTC and experience. Makes it questionable on the job role.
Humble request: Please don't try to conduct interviews in this manner, in attempt to claim your superiority, company loses out on good candidates, just because you think you are interviewing PHDs, doesn't make you one: someone has had to study really hard to get there, and try to be honest with them if they don't fit the role.

Skills evaluated in this interview

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(4 Questions)

  • Q1. Walk me through your resume?
  • Q2. Could you brief more about your projects?
  • Q3. Technical terms you used in your project explanation will be asked?
  • Q4. Nothing much, just focus on your basics and be honest and confident. They really like it when you don’t know an answer and you admit it.
Round 3 - Technical 

(2 Questions)

  • Q1. They focused more on my projects and was cross checking my answers given in round-1
  • Q2. Basic engineering questions, if you are well aware of the job description, there’s nothing to worry about. Just try to relate your answers to the JD.
Round 4 - HR 

(3 Questions)

  • Q1. Basic HR, are you willing to relocate?
  • Q2. Why are you leaving your current job?
  • Q3. Why do you want to join ansys?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and confident. If you don’t fit in the job description just don’t apply for it. Recruiters are professionals and they know what they are looking for. You just can’t fool them if you don’t match the JD.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Difference between biot number and nusselt number
  • Ans. 

    Biot number represents the ratio of internal resistance to external resistance in heat transfer, while Nusselt number represents the ratio of convective to conductive heat transfer.

    • Biot number is used to determine the relative importance of internal resistance to heat transfer compared to external resistance.

    • Nusselt number is used to determine the relative importance of convective heat transfer compared to conductive h...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare your basics for round 1
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to project
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to provide technical support to customers experiencing issues with a product or service.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize customer issues

    • Integrated knowledge base articles to provide self-help resources for common problems

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to project
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to streamline technical support processes and improve customer satisfaction.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize support requests

    • Integrated knowledge base for quick access to troubleshooting guides

    • Utilized automation tools to expedite resolution times

    • Conducted regular analysis of s

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. About education
  • Q2. Explain them about my education

I applied via Referral and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Questions regarding oops concept
Round 3 - Technical 

(1 Question)

  • Q1. Implement atoi , and just basic programming questions
Round 4 - HR 

(1 Question)

  • Q1. Why u want to join siemens and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Try for better companies , tech is quite old not good for fresher even though salary is good
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic Cfd, heat transfer and fluid mechanics questions
Round 3 - Technical 

(1 Question)

  • Q1. More detailed interview almost 1.5 hours. Advanced Heat transfer and fluid mechanics questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Its been a month since the interview, didn't receive any call. But when i connected the hiring manager, he said they are still analysing. Anyone who has given interview for the same position last month and still waiting for feedback
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous experience
  • Q2. Relevant skills and projects
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Bentley Systems Interview FAQs

How many rounds are there in Bentley Systems Technical Support Executive interview?
Bentley Systems interview process usually has 2 rounds. The most common rounds in the Bentley Systems interview process are One-on-one Round.

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Bentley Systems Technical Support Executive Interview Process

based on 1 interview

Interview experience

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Average
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