Aviation Services Management Interview Questions and Answers

Q1. What's about customer exicutive?
Ans. 
Customer Executive is a role responsible for managing relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction.
• Customer executives are the primary point of contact for customers, handling inquiries, resolving issues, and providing support.

• They build and maintain strong relationships with customers to ensure loyalty and repeat business.

• Customer executives often collaborate wi...read more
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Q2. How to handle customers make feel happy?
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To handle customers and make them feel happy, it is important to listen actively, show empathy, provide personalized solutions, and follow up with them.
• Listen actively to their concerns and needs

• Show empathy and understanding towards their situation

• Provide personalized solutions tailored to their specific needs

• Follow up with them to ensure their satisfaction and address any further concerns
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Q3. When customer impulsive behave how to control with customers?
Ans. 
To control impulsive behavior in customers, it is important to remain calm, listen actively, offer solutions, set boundaries, and follow up.
• Remain calm and composed to avoid escalating the situation

• Listen actively to understand the customer's concerns and address them effectively

• Offer solutions that meet the customer's needs and expectations

• Set clear boundaries to maintain a respectful and professional interaction

• Follo...read more
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Q4. When passenger beat you how to replay passenger?
Ans. 
Stay calm, assess the situation, and respond professionally to de-escalate the conflict.
• Remain calm and composed to avoid escalating the situation further.

• Listen actively to the passenger's concerns and try to understand their perspective.

• Apologize for any inconvenience caused and assure the passenger that you will do your best to address their issue.

• Offer solutions or alternatives to resolve the problem and ensure the...read more
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Q5. Why employer saying that customer our king?
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Q6. How much kg luggage allowed indigo?
Ans. 
Indigo allows different weight limits for checked baggage depending on the fare type and destination.
• Indigo allows 15 kg of free checked baggage for domestic flights in Economy class

• For international flights, the checked baggage allowance varies based on the fare type and destination

• Passengers can purchase additional baggage allowance if needed
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Q1. Im veri international job airport
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Q2. Im Instarsting job
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Q3. I'm job ahmadabad contec
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Q4. Very to nice good
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Q5. Me never lifa line and the same thing
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Folks,
Prepare the below topics very well.

1. Engineering mechanics
2. GD and T
3. Strength of materials
4. Manufacturing process
5. Tolerance stack up analysis
6. Engineering drawing

I had prepared them but still unable to clear the paper cause questions were tricky enough to answer.

I hope this helps you better for practice.

All the best “Brothers, Sister and Friends”.

Q1. Design calculations
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Q2. Project experience
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Q3. Engineering concept
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It was normal logical reasoning and basic questions on java, cyber security

Q1. It was based on networking
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Q1. Situational questions as to what would i do in situations given by them
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Q1. Node js working in detail
Ans. 
Node.js is a runtime environment that allows you to run JavaScript on the server side.
• Node.js is built on Chrome's V8 JavaScript engine.

• It uses an event-driven, non-blocking I/O model that makes it lightweight and efficient.

• Node.js is commonly used for building server-side applications, APIs, and real-time applications.

• It has a large ecosystem of libraries and frameworks, such as Express.js and Socket.io.
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Q2. Timer working in node
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In Node.js, timers can be implemented using functions like setTimeout() and setInterval().
• Use setTimeout() to execute a function once after a specified delay

• Use setInterval() to execute a function repeatedly at a specified interval

• Clear a timer using clearTimeout() or clearInterval()

• Example: setTimeout(() => { console.log('Timer executed!'); }, 2000);
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Q1. HLD questions on db and backend
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Q2. Relational non relational db
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Q1. What is a automobile body ?
Ans. 
The automobile body is the outer shell of a vehicle that encloses the mechanical components and provides protection to passengers.
• The automobile body is typically made of metal, plastic, or composite materials.

• It includes components such as doors, windows, roof, hood, and trunk.

• The body design can vary based on the type of vehicle, such as sedan, SUV, truck, or sports car.

• The body plays a crucial role in providing stru...read more
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Q2. Types of machine elements?
Ans. 
Machine elements are components or parts of a machine that perform specific functions.
• Fasteners (bolts, screws, nuts)

• Bearings (ball bearings, roller bearings)

• Gears (spur gears, helical gears)

• Shafts (drive shafts, crankshafts)

• Springs (compression springs, tension springs)

• Couplings (flexible couplings, rigid couplings)
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Q3. Types of engine ?
Ans. 
Different types of engines include internal combustion engines, steam engines, and electric motors.
• Internal combustion engines: Powered by the combustion of fuel inside the engine, such as gasoline or diesel engines.

• Steam engines: Operate by using steam to produce mechanical work, commonly found in old locomotives and industrial settings.

• Electric motors: Convert electrical energy into mechanical energy, commonly used i
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Q4. What is jet engine
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A jet engine is a type of propulsion system that generates thrust by expelling hot gases at high speeds.
• Uses the principle of Newton's third law of motion

• Consists of components like compressor, combustion chamber, turbine, and nozzle

• Examples include turbojet, turbofan, and turboprop engines
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Q5. Types of cycle?
Ans. 
Different types of cycles include Carnot cycle, Rankine cycle, Otto cycle, and Brayton cycle.
• Carnot cycle: theoretical thermodynamic cycle involving reversible processes

• Rankine cycle: used in steam power plants to generate electricity

• Otto cycle: used in spark-ignition engines like gasoline engines

• Brayton cycle: used in gas turbine engines for power generation or propulsion
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Q1. Sap p work Bid create FLM
Ans. 
SAP P Work Bid Create FLM is a process in SAP for creating a bid in the system.
• FLM stands for Flexible Learning Module

• SAP P Work is a module in SAP for managing procurement processes

• Creating a bid involves entering details such as pricing, quantities, and delivery terms
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Q2. SRM Bid publishe and open and download
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Q1. Kya company me imandari aur bafhadhari hona chahie ya nahin
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Q2. Kya kisi company mein Timbar work karvane mein good progress company ka hoga ya nahin
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Q3. Kisi bhi company ka accurately correctly aur speed Li work ke liye hona ati avashyak hai
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Q4. Company ne security aur information accurately correctly aur speed Li hona chahie
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Q5. Company mein company ke sare niyam aur sanvaidhanik ka Shakti se palan hona chahie avashyakta padane per vah lightness aur vyavaharik nyaay kabhi palan hona chahie
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