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Autohangar
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Autohangar Service Advisor Trainee Interview Questions and Answers
Autohangar Service Advisor Trainee Interview Experiences
1 interview found
Anonymous
(4 Questions)
- Q1. How to Delight the Customer
- Ans.
Delighting the customer involves going above and beyond their expectations to provide exceptional service.
Listen actively to their concerns and needs
Offer personalized solutions and recommendations
Provide timely and efficient service
Follow up to ensure satisfaction
Show genuine empathy and appreciation
Provide unexpected gestures of kindness or appreciation
Exceed their expectations in every interaction
- Q2. 1st customer greetings and meeting
- Q3. How to certify customer
- Ans.
To certify a customer, verify their identity and confirm their eligibility for services.
Ask for identification such as a driver's license or passport
Confirm their eligibility for services based on company policies
Ensure all necessary paperwork is completed and signed
Provide the customer with a copy of the certification for their records
- Q4. Listen carefully to everything from the customer
Interview Preparation Tips
Interview questions from similar companies
(2 Questions)
- Q1. What is six sigma
- Ans.
Six Sigma is a data-driven methodology for improving processes by reducing defects and variation.
Six Sigma aims to achieve near perfection in processes by targeting a defect rate of 3.4 defects per million opportunities.
It involves defining, measuring, analyzing, improving, and controlling processes to minimize variation and improve quality.
Six Sigma uses statistical tools and techniques such as DMAIC (Define, Measure,...
- Q2. How much clause in ISO 9001:2015
- Ans.
There are 7 clauses in ISO 9001:2015.
ISO 9001:2015 has 7 clauses that outline the requirements for a quality management system.
These clauses cover areas such as context of the organization, leadership, planning, support, operation, performance evaluation, and improvement.
For example, Clause 4 focuses on understanding the organization and its context, while Clause 8 addresses operation.
Each clause is essential for ensur...
Senior Engineer Interview Questions & Answers
Hero Motors Company
dheeraj kumar gupta
posted on 21 Mar 2024
(2 Questions)
- Q1. Tell about yourself
- Ans. Name, address, family details and past company details with work experince
- Q2. What is structured way to problem solving.
- Ans.
A structured way to problem solving involves defining the problem, generating possible solutions, evaluating those solutions, and implementing the best one.
Define the problem clearly and understand its root cause.
Generate multiple possible solutions to the problem.
Evaluate each solution based on feasibility, effectiveness, and impact.
Select the best solution and create an action plan for implementation.
Monitor and eval
(1 Question)
- Q1. Tell about your self
(1 Question)
- Q1. Family background & about the last company
(1 Question)
- Q1. Technical Questions about the NPD
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Nov 2023. There was 1 interview round.
(1 Question)
- Q1. Basic General on Work experience
(2 Questions)
- Q1. Cnc programming
- Q2. Induction hardening process
(1 Question)
- Q1. Manpower handling
I applied via Naukri.com and was interviewed before Dec 2022. There were 2 interview rounds.
(1 Question)
- Q1. Type of material and it's properties, mostly used material in sheet metal with grade, type of welding used for sheet metal
- Ans.
The most commonly used material in sheet metal is steel, which offers high strength and durability. Welding methods like spot welding and TIG welding are commonly used.
Steel is the most commonly used material in sheet metal fabrication due to its strength and durability.
Other materials like aluminum and stainless steel are also used in specific applications.
Different grades of steel, such as mild steel (grade 1018) and...
I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basics of Automobiles and the current trend of automobiles.
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Jul 2022. There were 2 interview rounds.
(1 Question)
- Q1. Knowledge about IC engine
(1 Question)
- Q1. Value engineering related questions
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
(1 Question)
- Q1. In Your Engineering Paper basic questions only they will asked
- Ans. Like What is transformer, amplifier, Explain open loop & closed loop
Interview Preparation Tips
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