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I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.
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Handle guest problems by listening, empathizing, finding a solution, and following up.
Listen actively to the guest's concerns and show empathy.
Apologize sincerely for any inconvenience caused.
Find a solution that meets the guest's needs and offer alternatives if necessary.
Follow up with the guest to ensure their issue has been resolved to their satisfaction.
Maintain a positive attitude and remain calm and professional
A food trial of a six-course menu is a test where the chef prepares and presents a variety of dishes to evaluate their culinary skills and creativity.
The food trial typically consists of a series of courses, including appetizers, soups, salads, main courses, desserts, and possibly a palate cleanser.
The chef's ability to create well-balanced flavors, use quality ingredients, and present dishes attractively is assessed d...
Joining Hyatt Company offers a dynamic work environment, opportunities for growth, and a strong commitment to employee development.
Opportunity for career advancement
Dynamic work environment
Strong commitment to employee development
posted on 29 Apr 2023
I applied via Company Website
I tend to be a perfectionist and can sometimes spend too much time on tasks.
I have a tendency to overanalyze and double-check my work
I am working on finding a balance between efficiency and attention to detail
For example, in my previous role, I would spend too much time organizing the linen closet, but I have learned to prioritize tasks and delegate when necessary
I was looking for a better opportunity to grow and develop my skills.
I wanted to take on more responsibilities and challenges
I was seeking a more supportive and collaborative work environment
I wanted to work for a company with a stronger commitment to employee development
I left on good terms and have positive references from my previous employer
My strengths include attention to detail, organization, and effective communication.
I am highly organized and able to prioritize tasks effectively
I pay close attention to detail to ensure a high standard of cleanliness
I am skilled in communicating with both staff and guests to ensure satisfaction
I have experience in training and supervising staff to maintain a productive team
I am able to adapt to changing situations an
I am a detail-oriented and organized individual with experience in managing housekeeping staff and ensuring high standards of cleanliness.
Managed a team of housekeeping staff at a hotel for 3 years
Implemented new cleaning procedures that resulted in a 20% increase in guest satisfaction
Trained new staff members on proper cleaning techniques and safety protocols
Maintained inventory of cleaning supplies and equipment
Recei...
I applied via Company Website and was interviewed in Sep 2023. There were 3 interview rounds.
I applied via Referral and was interviewed in Nov 2023. There was 1 interview round.
posted on 25 Oct 2023
I applied via Apna Jobs and was interviewed in Sep 2023. There were 3 interview rounds.
There are various types of chemicals used in housekeeping, including cleaning agents, disinfectants, and stain removers.
Cleaning agents: used to remove dirt and grime from surfaces
Disinfectants: kill germs and bacteria to prevent the spread of infections
Stain removers: specifically target and remove tough stains like grease or wine spills
Used R2 chemicals are typically stored in designated hazardous waste storage areas.
Used R2 chemicals should be stored in a secure and well-ventilated area
Designated hazardous waste storage areas are typically labeled and segregated from other chemicals
Proper disposal procedures should be followed for used R2 chemicals
R5 delusion is a term used in housekeeping to refer to the process of organizing and prioritizing tasks efficiently.
R5 delusion involves categorizing tasks into five key areas: rooms, restrooms, rugs, reception, and rubbish.
Prioritizing tasks based on urgency and importance is essential in maintaining a clean and organized environment.
Example: Ensuring that rooms are cleaned and restocked before attending to reception ...
R6 delusion is a term used in housekeeping to refer to the process of thoroughly cleaning and organizing a room to meet high standards.
R6 delusion involves deep cleaning all surfaces, including hard-to-reach areas like behind furniture and under beds.
It also includes organizing items in a room in a neat and orderly manner, such as arranging towels and toiletries in a bathroom.
Attention to detail is key in R6 delusion, ...
I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.
Interview experience
Food & Beverage Supervisor
6
salaries
| ₹6.1 L/yr - ₹8 L/yr |
Chef DE Partie
4
salaries
| ₹1 L/yr - ₹5 L/yr |
Team Lead
4
salaries
| ₹4.1 L/yr - ₹6 L/yr |
Housekeeping Supervisor
4
salaries
| ₹1.5 L/yr - ₹7.5 L/yr |
Food & Beverage Associate
3
salaries
| ₹4 L/yr - ₹6 L/yr |
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