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Dealing with an angry customer requires patience, empathy, and effective communication.
Remain calm and composed
Listen actively to the customer's concerns
Apologize sincerely and take responsibility
Offer a solution or alternative
Ensure customer satisfaction before they leave
Examples: Resolving a complaint about a wrong order, addressing a customer's dissatisfaction with service
Top trending discussions
Elaborating on work experience and responsibilities in previous roles.
Provide detailed descriptions of tasks and projects worked on
Explain how responsibilities were managed and executed
Highlight any achievements or successes in previous roles
I applied via Job Portal and was interviewed in Mar 2024. There were 2 interview rounds.
Quant,Logical Reasoning
Simple Aptitude and Case study
I applied via Approached by Company and was interviewed in Jun 2017. There was 1 interview round.
My shelf is organized by category and color, making it easy to find items quickly.
Organized by category (e.g. books, office supplies, decorations)
Organized by color (e.g. books arranged by color)
Easy to find items quickly
My previous company was a retail chain specializing in home goods.
Previous company was a retail chain
Specialized in home goods
Managed a team of employees
Implemented strategies to increase sales
Ensured customer satisfaction
I have been working on improving my leadership skills and gaining more experience in managing a team.
Focused on developing leadership skills
Gaining experience in team management
Attending leadership training workshops
Taking on more responsibilities at work
I keep my shelf organized and well-stocked with necessary items.
I regularly check and restock the shelf to ensure all items are available
I maintain a neat and tidy arrangement of products on the shelf
I use inventory management systems to track stock levels and reorder when necessary
I applied via Campus Placement and was interviewed before Dec 2020. There was 1 interview round.
Same KRA ensures consistency in performance evaluation and goal setting.
KRA stands for Key Result Area, which is a set of measurable goals that an employee is expected to achieve.
Having the same KRA for all employees in a particular role ensures that they are evaluated on the same criteria.
It also helps in setting clear expectations and goals for the employees.
For example, if all shift managers have the same KRA of red...
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.
I applied via Job Fair and was interviewed in Nov 2022. There were 2 interview rounds.
I am expecting a salary that is competitive with industry standards and reflects my experience and skills.
I have researched the average salary for Shift Managers in this area and am looking for a salary within that range.
I have several years of experience in the industry and am confident in my abilities to effectively manage a team.
I am open to discussing salary and benefits packages and am willing to negotiate to reac
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Rating in categories
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salaries
| ₹6.1 L/yr - ₹8 L/yr |
Chef DE Partie
4
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| ₹1 L/yr - ₹5 L/yr |
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| ₹4.1 L/yr - ₹6 L/yr |
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salaries
| ₹1.5 L/yr - ₹7.5 L/yr |
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3
salaries
| ₹4 L/yr - ₹6 L/yr |
Oyo Rooms
Mahindra Holidays & Resorts
Oberoi Group of Hotels
Hyatt Regency