Ashra Retail Store Manager Interview Questions and Answers

Reasoning, writing and communication

Q1. What is the job role of store manager in Max and how you start your day
Ans. 
The job role of a store manager at Max involves overseeing daily operations, managing staff, ensuring customer satisfaction, and driving sales.
• Opening the store and conducting a walk-through to ensure everything is in order

• Reviewing sales targets and performance metrics

• Assigning tasks to staff members and providing guidance as needed

• Handling customer complaints and resolving issues

• Managing inventory levels and placing ...read more
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Q2. How to drive sale
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To drive sales, focus on customer service, product knowledge, merchandising, promotions, and staff training.
• Provide excellent customer service to build loyalty and repeat business.

• Ensure staff have thorough product knowledge to assist customers effectively.

• Implement attractive merchandising displays to draw in customers.

• Run promotions and sales to incentivize purchases.

• Regularly train and motivate staff to maximize sal
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Q3. How you improvement VM in store
Ans. 
Improving visual merchandising in store involves strategic placement of products and displays to enhance the overall shopping experience.
• Regularly update window displays to attract customers

• Ensure products are well-organized and easy to find

• Utilize signage and lighting effectively to highlight key products

• Train staff on maintaining visual standards

• Monitor customer feedback and adjust displays accordingly
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Q4. How you handle attrition
Ans. 
I handle attrition by focusing on employee engagement, career development, and creating a positive work environment.
• Regularly communicate with employees to understand their needs and concerns

• Provide opportunities for career growth and development

• Create a positive work culture through team-building activities and recognition programs

• Conduct exit interviews to gather feedback and identify areas for improvement
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Q1. Face to face interview
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Q2. About retail process
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Q1. Sales matrix and improments
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Q2. Waste reduce and sale improve
Ans. 
To reduce waste and improve sales, focus on optimizing inventory management, implementing efficient processes, and training staff on sales techniques.
• Implement inventory tracking systems to reduce overstock and minimize waste

• Analyze sales data to identify trends and adjust product offerings accordingly

• Train staff on upselling techniques to increase average transaction value

• Implement promotions or discounts to move slow...read more
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50 Questions 15 minutes

Basic behaviour test

Grocery different stores, MT marden traders

Q1. Customer expectations stock
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Q2. Additional business margin stock hi focus and hi volume
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Q3. Customer coverage product front display full stock
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Team handling very important in business development and team relationship very important self employe respect very important

Assignment for shift and working hours or festival time support

Online assignment ,was 50 question no nagative marks.

Topic was "Customer service "

Case study with buisness growth

Q1. How to Annalise the buisness profit and loss,if found loss how to become a profitable.
Ans. 
Analyzing business profit and loss involves reviewing financial statements, identifying areas of improvement, and implementing strategies to increase profitability.
• Review financial statements such as income statement, balance sheet, and cash flow statement to identify areas of loss

• Analyze key performance indicators (KPIs) such as gross profit margin, net profit margin, and return on investment to assess overall financi...read more
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Q2. How to motivate your team
Ans. 
Motivate team by setting clear goals, providing feedback, recognizing achievements, fostering teamwork, and offering opportunities for growth.
• Set clear and achievable goals for the team to work towards

• Provide regular feedback and recognition for their hard work

• Encourage teamwork and collaboration among team members

• Offer opportunities for growth and development, such as training programs or advancement within the compan
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Q1. Discussion about yourself
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Q2. Discussion only your experience
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Q1. Asking current job profile & propose profile
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Q2. Lastly salary discussion.
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Q1. Basics about yourself and job experience
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Q2. Roles and responsibilities
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Q1. Situation based questions with examples
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Q2. Expectations and relocating confirmation
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Q1. What is the 5 things a customer see in store
Ans. 
Customers see product displays, signage, cleanliness, staff interactions, and overall store layout.
• Product displays - how products are showcased and organized in the store

• Signage - clear and informative signs directing customers to different sections or promotions

• Cleanliness - overall cleanliness of the store including floors, shelves, and restrooms

• Staff interactions - how employees engage with customers and provide as...read more
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Q2. Display of product. Welcome experience. Offers communication. Lux and music. Staff knowledge and checkout experience.
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Questions and answers about retail

Q1. Vibha round, communication skill with customer, and behaviour with stuff, an excel and SAP knowledge
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Q2. Goals achievement yearly monthly and weekly
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