Filter interviews by
I applied via LinkedIn and was interviewed in Feb 2023. There were 2 interview rounds.
Top trending discussions
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
GoodL1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
European client - WFO/WF client location Pune
24/7 weekly shift roaster/International call handling experience,5 days working.
Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
Ping command
Difference between service request & incidents.
Aware about the SLA/Metrics handled.
Situational Questions (looking at presence of mind)
L1 and system troubleshooting methods involve identifying and resolving issues in network and system infrastructure.
L1 troubleshooting involves basic checks and identifying common issues
System troubleshooting involves identifying issues with hardware, software, and network components
Methods include using diagnostic tools, analyzing logs, and following established procedures
Examples of issues include network connectivit
I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Safety Officer
8
salaries
| ₹1 L/yr - ₹10.3 L/yr |
Project Planner
6
salaries
| ₹12.5 L/yr - ₹20 L/yr |
Mechanical Supervisor
5
salaries
| ₹2.5 L/yr - ₹13 L/yr |
Mechanical Engineer
5
salaries
| ₹5 L/yr - ₹11.4 L/yr |
QC Engineer
5
salaries
| ₹10 L/yr - ₹16 L/yr |
Larsen & Toubro Limited
Punj Lloyd
TechnipFMC
Essar Group