Apollo Hospitals Senior Executive Operations Interview Questions and Answers

AI in healthcare was the GD topic

Q1. 1. family background 2. why MHA? 3. what is operations in hospital
Ans. 
Answering questions about family background, why MHA, and operations in a hospital.
• Family background: Briefly mention your family's background and how it has influenced your career choices.

• Why MHA: Explain why you chose to pursue a Master's in Healthcare Administration and how it aligns with your career goals.

• Operations in a hospital: Describe the various aspects of hospital operations, such as managing staff, ensuring...read more
Answered by AI
Add your answer
Q2. Why MHA after Pharmacy?
Add your answer
Q3. What is operations according to you
Ans. 
Operations involves managing and optimizing the processes and resources within an organization to achieve efficiency and effectiveness.
• Operations management focuses on planning, organizing, and controlling the activities of an organization.

• It involves overseeing the production, delivery, and quality of goods or services.

• Operations managers ensure smooth operations by coordinating different departments and optimizing re...read more
Answered by AI
Add your answer

Q1. About my experiences
Add your answer
Q2. About myself and reason to switch to UAE
Add your answer

Q1. Technicalities of billing.
Ans. 
Understanding the technical aspects of billing is crucial for accurate and efficient operations.
• Billing involves generating invoices for products or services provided to customers.

• It includes calculating costs, applying any discounts or promotions, and adding taxes.

• Billing systems can be manual or automated, with automated systems being more efficient and less prone to errors.

• Accuracy in billing is essential to ensure ...read more
Answered by AI
Add your answer
Q2. How to handle irate customers.
Ans. 
Listen actively, empathize, remain calm, apologize, offer solutions, escalate if necessary.
• Listen actively to understand the customer's issue.

• Empathize with the customer's frustration.

• Remain calm and composed, even if the customer is angry.

• Apologize for any inconvenience caused.

• Offer solutions to resolve the customer's problem.

• Escalate to a supervisor if the situation cannot be resolved.

• Provide compensation or goodwill
Answered by AI
Add your answer

IQ Test which includes logical reasoning questions with Multiple Choice Answer

Q1. What Do you know about this company
Add your answer
Q2. Why you want to join Thyrocare
Add your answer
Q3. Why we should hire you
Add your answer

Q1. Cost Optimisation
Add your answer

Q1. Share details of your previous job.
Add your answer
Q2. Why are you looking for a change?
Add your answer
Q3. Where do you see yourself in 5 years?
Add your answer
Q4. What are your strengths and weaknesses?
Add your answer
Q5. Tell me about yourself.
Add your answer

Q1. Be appropriate and do the home work....your reply decides your next question
Add your answer
Q2. Your profile, it's job responsibilities and in depth knowledge of your subject
Add your answer

Q1. My self in details with complete family background and about previous organization.
Add your answer
Q2. My 2 experience in brief and such as what was my roll,designation, reason behind leaving my previous organization, reason why Im interested in thyrocare, stability and many more like this.
Add your answer