Are you able to handle customer's queries ?

Question

Accepted Answer

Yes, I am able to handle customer's queries.

I have experience in handling customer queries in my previous role as a customer service representative.
I am skilled in active listening and empathizing with customers to understand their concerns.
I am knowledgeable about the products/services offered and can provide accurate information to customers.
I am proficient in using customer service software and tools to efficiently address customer queries.
I am patient and can handle difficult or irate customers with professionalism and tact.
I am able to effectively communicate solutions or escalate issues to the appropriate department if needed.

Accepted Answer

Yes I can handle .

Popular interview questions of Customer Service Executive