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Altruist Group Phone Banking Officer Interview Questions and Answers

Updated 19 Jun 2021

Altruist Group Phone Banking Officer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. My question was nothing for that company but as we got the communications from hr at the time of Interview so there was nothing like that but company is good for fresher if they are patience full for salar...

Interview Preparation Tips

Interview preparation tips for other job seekers - I will not say that should not join but according to my experience of that company there was nothing like that which they are communicated with us.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Basic needs of the bank
  • Ans. 

    Basic needs of the bank include capital, liquidity, and trust.

    • Capital: Banks need sufficient capital to cover potential losses and meet regulatory requirements.

    • Liquidity: Banks must have enough liquid assets to meet short-term obligations and withdrawals.

    • Trust: Building trust with customers and stakeholders is essential for a bank's success.

    • Security: Banks need robust security measures to protect customer data and prev...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test was little tough

Round 2 - One-on-one 

(2 Questions)

  • Q1. General interview questions n process knowledge
  • Q2. Self introduction Regarding process knowledge we should be strong

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering the questions n always speak straight by seeing their eyes

I was interviewed before Aug 2021.

Round 1 - Typing Test 

(2 Questions)

  • Q1. Why you want to do this job
  • Q2. This job what skills you will get
  • Ans. What talent is there in house we can improve that
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Job we can earn money and we can and knowledge and we can improve ourself a lot
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About language knowledge, education, previous job experience.
  • Q2. Skills,fluency, calculation skills.
  • Q3. Job requirement and timing related questioning.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

General knowledge qus maths qus percentage

Round 3 - HR 

(3 Questions)

  • Q1. Introduction to my self general Bank knowledge
  • Q2. About Banking about customer care
  • Q3. About credit card sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of luck keep calm practice well fluency your words

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to join banking sector
  • Q3. What computer courses you have done

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare why you want to join banking sector

I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

O

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all thanks for giving me this opportunity or viewing my resume. My name is Zeeshan, I have completed my graduation this year.I have done accounting work and I take very good management. I believe in smart work with hardwork. my english is a little weak but i am learning and I will learn
I would like to hear your answer
Thanks for giving your valuable time
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About self, work experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. About yourself , previous work experience
  • Q2. Family members, study related

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your voice face as well body language

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why choose Citibank ?
  • Q2. How will you handle a irated customer ?
  • Ans. 

    I will handle an irate customer by remaining calm, empathizing with their concerns, and finding a solution to their problem.

    • Stay calm and composed

    • Listen actively to the customer's concerns

    • Empathize with their frustration

    • Apologize for any inconvenience caused

    • Offer a solution or alternatives

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s a easy but you need to be confident and answer

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Altruist Group Phone Banking Officer Salary
based on 4 salaries
₹1 L/yr - ₹2.5 L/yr
36% less than the average Phone Banking Officer Salary in India
View more details

Altruist Group Phone Banking Officer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

2.0

Work-life balance

3.0

Salary

4.0

Job security

4.0

Company culture

3.0

Promotions

2.0

Work satisfaction

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