Alp Nishikawa Senior Quality Assurance Engineer Interview Questions and Answers

The 7 QC tools are used for process improvement and PFMEA is a risk assessment tool.

• The 7 QC tools include Pareto chart, cause-and-effect diagram, control chart, histogram, scatter diagram, flowchart, and check sheet.

• These tools are used to identify and analyze problems in a process and to find solutions.

• PFMEA (Process Failure Mode and Effects Analysis) is a risk assessment tool used to identify potential failures in a...read more

I will investigate the complaint thoroughly and take necessary actions to resolve the issue.

• Listen to the customer's complaint and gather all relevant information.

• Investigate the issue and identify the root cause.

• Take necessary actions to resolve the issue and prevent it from happening again.

• Communicate with the customer and keep them updated on the progress.

• Document the complaint and the actions taken for future refer

Tracibility can be controlled by implementing a traceability matrix and ensuring all requirements are linked to test cases.

• Create a traceability matrix to link requirements to test cases

• Ensure all requirements have corresponding test cases

• Track changes to requirements and update linked test cases

• Perform regular audits to ensure traceability is maintained