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Allianz Partners
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I applied via Shine and was interviewed before Jul 2022. There were 3 interview rounds.
Listen actively, empathize, remain calm, apologize, offer solutions, escalate if necessary
Listen to the customer's concerns without interrupting
Empathize with the customer's frustration and show understanding
Remain calm and composed, avoiding any defensive or confrontational responses
Apologize for the inconvenience caused, even if it wasn't directly your fault
Offer solutions or alternatives to address the customer's is...
Top trending discussions
posted on 31 Jan 2022
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
posted on 4 May 2019
I applied via Other and was interviewed in Dec 2018. There were 5 interview rounds.
posted on 20 Jul 2021
I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
posted on 1 Apr 2021
I applied via Company Website and was interviewed in Oct 2020. There were 4 interview rounds.
posted on 25 Dec 2020
posted on 11 Dec 2021
I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.
posted on 17 Dec 2021
I applied via Approached by Company and was interviewed in Dec 2021. There were 3 interview rounds.
based on 1 interview
Interview experience
based on 2 reviews
Rating in categories
Assistant Coordinator
381
salaries
| ₹1.8 L/yr - ₹5.5 L/yr |
Process Developer
184
salaries
| ₹3.2 L/yr - ₹8.4 L/yr |
Assistant Manager
126
salaries
| ₹5.2 L/yr - ₹13.3 L/yr |
Customer Care Executive
60
salaries
| ₹1.8 L/yr - ₹3.5 L/yr |
Team Lead
59
salaries
| ₹3.8 L/yr - ₹8 L/yr |
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