Upload Button Icon Add office photos

Filter interviews by

Alacriti Infosystems Technical Support Engineer Interview Questions and Answers

Updated 29 Oct 2023

Alacriti Infosystems Technical Support Engineer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Day one was mcqs on aptitude,English and java For 3hours
Round 3 - Aptitude Test 

(1 Question)

  • Q1. Day two was descriptive on java,aptitude and an essay for 3hours
Round 4 - Coding Test 

This is a day long system test

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

  • Answered by AI

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problems /tickets you face on daily basis?
  • Q2. No of desktop and laptop with make and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Business address and your reporting location in company?
  • Q2. Your designation in company?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of reporting manager?
  • Q2. Write down team leader responsibilities?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Ans. 

    I am currently working at XYZ Tech as a Technical Support Engineer.

    • Providing technical assistance to customers

    • Troubleshooting hardware and software issues

    • Collaborating with other teams to resolve complex problems

  • Answered by AI
  • Q2. Total work experience?
  • Ans. 

    I have 5 years of work experience in technical support roles.

    • 5 years of experience in technical support roles

    • Proficient in troubleshooting hardware and software issues

    • Skilled in providing customer support via phone, email, and chat

    • Familiar with ticketing systems and remote desktop tools

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Q2. Why we select you?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Current company?
  • Q2. Why we select you?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Number of engineers in team?
  • Ans. 

    The team consists of 10 engineers with diverse technical backgrounds and expertise.

    • The team is composed of 10 engineers

    • Each engineer has a different technical background and expertise

    • The team collaborates to provide technical support for various issues

  • Answered by AI
  • Q2. Number of servers and model name?
  • Ans. 

    We have a total of 50 servers, including models Dell PowerEdge R740 and HP ProLiant DL380 Gen10.

    • Total number of servers: 50

    • Models include Dell PowerEdge R740 and HP ProLiant DL380 Gen10

  • Answered by AI

Alacriti Infosystems Interview FAQs

How many rounds are there in Alacriti Infosystems Technical Support Engineer interview?
Alacriti Infosystems interview process usually has 4 rounds. The most common rounds in the Alacriti Infosystems interview process are Resume Shortlist, Technical and Aptitude Test.
What are the top questions asked in Alacriti Infosystems Technical Support Engineer interview?

Some of the top questions asked at the Alacriti Infosystems Technical Support Engineer interview -

  1. Day two was descriptive on java,aptitude and an essay for 3ho...read more
  2. Day one was mcqs on aptitude,English and java For 3ho...read more

Tell us how to improve this page.

Alacriti Infosystems Technical Support Engineer Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
Software Engineer
54 salaries
unlock blur

₹5 L/yr - ₹14 L/yr

Associate Software Engineer
32 salaries
unlock blur

₹3.2 L/yr - ₹8.7 L/yr

Senior Software Engineer
12 salaries
unlock blur

₹9.1 L/yr - ₹26 L/yr

Software Developer
10 salaries
unlock blur

₹3.5 L/yr - ₹11 L/yr

Associate QA Engineer
5 salaries
unlock blur

₹3 L/yr - ₹6.2 L/yr

Explore more salaries
Compare Alacriti Infosystems with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview