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Airtel Payments Bank Customer Care Manager Interview Questions and Answers

Updated 14 Nov 2022

Airtel Payments Bank Customer Care Manager Interview Experiences

1 interview found

I applied via Apna Jobs and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. All type problem solve
  • Q2. 7/24 hours available
  • Q3. Just call me now available

Interview Preparation Tips

Interview preparation tips for other job seekers - Call Center: For airtel Customers: 400; For Other operators: XXXXX (Standard calling rates apply).
Email: *****.
Website: www.airtel.in/bank.
Address: Airtel Payments Bank, 1st Floor, Tower B, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram - 122001.

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. What is insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • The individual pays a premium to the insurance company in exchange for coverage.

    • The insurance company assumes the risk of financial loss and pays out claims when necessary.

    • Types of insurance include ...

  • Answered by AI
  • Q2. Next devloped in finance to customers
  • Ans. 

    Next is a finance technology company that provides loans and financial services to customers.

    • Next offers personal loans, business loans, and credit cards to customers.

    • They use technology to make the loan application process quick and easy.

    • Next also provides financial education and resources to help customers improve their financial health.

    • Their loans have competitive interest rates and flexible repayment options.

    • Next h...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Personal questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't work
Round 1 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are work Frome privious company and role
  • Q2. What are your work experience
  • Q3. What are you comfortable this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Every one me advised to prepare to the interview rady and most your privious company experience and work

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is Lan & Wan and
  • Ans. 

    Lan stands for Local Area Network and Wan stands for Wide Area Network.

    • Lan is a network that covers a small geographical area, typically within a building or campus.

    • Wan is a network that covers a large geographical area, typically spanning multiple cities or countries.

    • Lan is usually privately owned and provides high-speed connectivity for devices within a limited area.

    • Wan is often provided by telecommunication companie...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What salary u want and location

Interview Preparation Tips

Topics to prepare for Fino Payments Bank Assistant Manager interview:
  • No topic
Interview preparation tips for other job seekers - Go for interview confidently because manager also didn't know anything

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Our experience related questions and team helping
  • Q2. What is the importance of customer relationship management?
  • Ans. 

    Customer relationship management is crucial for building loyalty, increasing customer satisfaction, and driving business growth.

    • Enhances customer loyalty by building strong relationships

    • Improves customer satisfaction through personalized interactions

    • Drives business growth by increasing repeat purchases and referrals

    • Helps in understanding customer needs and preferences

    • Enables targeted marketing and communication strateg...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. I was asked for personal information
  • Q2. My qualification was asked
Round 2 - HR 

(2 Questions)

  • Q1. My work experience was asked
  • Q2. I was asked about my salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work for
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Listening skill and communication skill

Round 3 - Group Discussion 

Attend in group discussion with customers and employees

Interview Preparation Tips

Interview preparation tips for other job seekers - Its an amazing product...i like paytm and I want to job paytm...

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Company basic datalis
  • Q2. Introduction and have any experience and how much expected salary and are you do any work at this company
  • Q3. What is your other qualifications
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in retail management.

    • Bachelor's degree in Business Administration

    • 5 years of experience in retail management

  • Answered by AI
  • Q4. Tell me about this company
  • Ans. 

    Our company is a leading retail chain with a strong focus on customer satisfaction and quality products.

    • Established in 1995

    • Over 100 stores nationwide

    • Wide range of products including electronics, clothing, and home goods

    • Dedicated customer service team

    • Strong emphasis on employee training and development

  • Answered by AI
  • Q5. Who is the brand ambassador our company
  • Ans. 

    Our brand ambassador is a well-known celebrity who embodies our company's values and promotes our products.

    • The brand ambassador is a popular figure in the entertainment industry.

    • They have a strong social media presence and actively engage with our target audience.

    • They have appeared in our company's advertisements and promotional campaigns.

    • Their association with our brand has helped increase brand awareness and credibil

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Muthoot Finance Assistant Manager interview:
  • Accounting executive
Interview preparation tips for other job seekers - Please fill the vacancy for right person

Airtel Payments Bank Interview FAQs

How many rounds are there in Airtel Payments Bank Customer Care Manager interview?
Airtel Payments Bank interview process usually has 2 rounds. The most common rounds in the Airtel Payments Bank interview process are Resume Shortlist and Technical.
What are the top questions asked in Airtel Payments Bank Customer Care Manager interview?

Some of the top questions asked at the Airtel Payments Bank Customer Care Manager interview -

  1. All type problem so...read more
  2. Just call me now availa...read more
  3. 7/24 hours availa...read more

Tell us how to improve this page.

Airtel Payments Bank Customer Care Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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