Airtel Payments Bank Customer Care Manager Interview Questions and Answers

Q1. Personal questions
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Q1. Share details of your previous job.
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Q2. What is your family background?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q1. What are work Frome privious company and role
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Q2. What are your work experience
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Q3. What are you comfortable this job
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Q1. What is Lan & Wan and
Ans. 
Lan stands for Local Area Network and Wan stands for Wide Area Network.
• Lan is a network that covers a small geographical area, typically within a building or campus.

• Wan is a network that covers a large geographical area, typically spanning multiple cities or countries.

• Lan is usually privately owned and provides high-speed connectivity for devices within a limited area.

• Wan is often provided by telecommunication companie...read more
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Q1. What salary u want and location
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Q1. Our experience related questions and team helping
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Q2. What is the importance of customer relationship management?
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Customer relationship management is crucial for building loyalty, increasing customer satisfaction, and driving business growth.
• Enhances customer loyalty by building strong relationships

• Improves customer satisfaction through personalized interactions

• Drives business growth by increasing repeat purchases and referrals

• Helps in understanding customer needs and preferences

• Enables targeted marketing and communication strateg...read more
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Q1. I was asked for personal information
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Q2. My qualification was asked
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Q1. My work experience was asked
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Q2. I was asked about my salary
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Listening skill and communication skill

Attend in group discussion with customers and employees

Q1. Company basic datalis
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Q2. Introduction and have any experience and how much expected salary and are you do any work at this company
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Q3. What is your other qualifications
Ans. 
I have a Bachelor's degree in Business Administration and 5 years of experience in retail management.
• Bachelor's degree in Business Administration

• 5 years of experience in retail management
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Q4. Tell me about this company
Ans. 
Our company is a leading retail chain with a strong focus on customer satisfaction and quality products.
• Established in 1995

• Over 100 stores nationwide

• Wide range of products including electronics, clothing, and home goods

• Dedicated customer service team

• Strong emphasis on employee training and development
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Q5. Who is the brand ambassador our company
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Our brand ambassador is a well-known celebrity who embodies our company's values and promotes our products.
• The brand ambassador is a popular figure in the entertainment industry.

• They have a strong social media presence and actively engage with our target audience.

• They have appeared in our company's advertisements and promotional campaigns.

• Their association with our brand has helped increase brand awareness and credibil
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