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Agrostar Customer Support Executive Interview Questions and Answers

Updated 27 Nov 2018

Agrostar Customer Support Executive Interview Experiences

1 interview found

I applied via Other and was interviewed in Jul 2018. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Breif your profile
  • Ans. 

    Experienced Customer Support executive with strong communication skills and problem-solving abilities.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product information and assistance to customers

    • Maintained accurate records of customer interactions and transactions

  • Answered by AI
  • Q2. What experience
  • Ans. 

    I have over 5 years of experience in customer support roles, including handling inquiries, resolving issues, and providing excellent service.

    • 5+ years of experience in customer support roles

    • Proficient in handling customer inquiries and resolving issues

    • Skilled in providing excellent customer service

    • Familiar with CRM systems and ticketing platforms

    • Experience in training new support team members

  • Answered by AI
  • Q3. What achievement last company
  • Ans. 

    I successfully implemented a new customer feedback system which improved response times and overall satisfaction.

    • Implemented new customer feedback system

    • Improved response times and overall satisfaction

    • Received positive feedback from customers

  • Answered by AI
  • Q4. What can you do for company
  • Ans. 

    I can provide excellent customer support, resolve issues efficiently, and contribute to customer satisfaction and retention.

    • Provide timely and effective responses to customer inquiries and issues

    • Troubleshoot and resolve customer problems with patience and empathy

    • Maintain a positive and professional attitude in all interactions with customers

    • Identify and escalate priority issues to ensure prompt resolution

    • Contribute to ...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: What is customer services

General Tips: Tell clear topic
Skills: Communication, Problem Solving, Analytical Skills, Time Management

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Oct 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
Round 3 - One-on-one 

(4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell about your self?
  • Ans. First ofall thank you for giving this opportunity. My name is Sachin Sahani. I am currently living in my home town Ballia in Uttar Pradesh. Now, telling about my Schooling. I have completed my 10th from CBSE BOARD in 2017. I have completed my 12th from State Board. Now telling about my strength. I am a goal oriented person and I am always try to find a creative solution of problems within the limited time. Now telling ...
  • Answered Anonymously
  • Q2. How to sell any things to a customer?
  • Ans. 

    To sell anything to a customer, understand their needs, highlight the benefits, and create a sense of urgency.

    • Listen to the customer's needs and tailor your pitch accordingly

    • Highlight the benefits and unique selling points of the product

    • Create a sense of urgency by emphasizing limited availability or time-sensitive deals

    • Address any concerns or objections the customer may have

    • Close the sale by asking for the customer's ...

  • Answered by AI
  • Q3. I think sell is tree. Like small plants to grow and last position of grows is hard and strong. That's like sell. We are sell anything to anyone. First ofall we know to customer what needs of customer. Then...
  • Ans. 

    The question seems to be about the process of selling and understanding customer needs.

    • Selling involves understanding the customer's needs and offering a solution

    • The process of selling can involve identifying potential customers and reaching out to them

    • Building relationships with customers can lead to repeat business and positive word-of-mouth

    • Effective communication and active listening are important skills for a custo

  • Answered by AI
  • Q4. Are you Fresher or Experienced?
  • Ans. I am a Fresher. That's okk. Or You says Experienced.
  • Answered Anonymously
  • Q5. Tell about you experienced that your knowledge ?
  • Ans. Now tell you experienced details briefly and be confident don't nervous.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Complete to be interview be confident and don't make nervous...
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer support executive with a background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries, complaints, and technical issues

    • Proficient in using CRM systems and ticketing platforms

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. How can you handle frustrated customers
  • Ans. 

    I handle frustrated customers by actively listening, empathizing, and finding solutions to their problems.

    • Listen actively to understand their concerns

    • Empathize with their emotions and show understanding

    • Offer solutions or alternatives to resolve their issues

    • Remain calm and professional throughout the interaction

    • Follow up to ensure the problem is resolved to their satisfaction

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join our company
  • Ans. 

    I am impressed by your company's reputation for excellent customer service and innovative solutions.

    • Your company has a strong reputation for providing excellent customer service

    • I am excited about the opportunity to work with a company that values innovation and creativity

    • I believe that my skills and experience align well with the values and goals of your company

  • Answered by AI
  • Q2. Where can we see you in next 2 years if given an opportunity
  • Ans. 

    In the next 2 years, I see myself excelling in my role as a Customer Support Executive, taking on more responsibilities, and contributing to the growth of the company.

    • Continuing to provide excellent customer service and resolving issues efficiently

    • Taking on leadership roles within the customer support team

    • Participating in training programs to enhance my skills and knowledge

    • Contributing innovative ideas to improve custo...

  • Answered by AI

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Assignment 
Round 2 - Aptitude Test 
Round 3 - Assignment 

Anything

Interview Preparation Tips

Interview preparation tips for other job seekers - All job seekers to looking for growth and rewarding job this job to suitable for people to life growth
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. What had you done yesterday?
  • Q2. What do you know about urban company?
Round 2 - HR 

(2 Questions)

  • Q1. What have you doing in recent days?
  • Q2. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - IEnigezer is a Great place for your future.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Strengths and weakness
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. The interview was the coolest however the guy had a super intense IQ he could read you In a minute hence there was some personal question, past experience and then screening was done
  • Q2. It was one-on-one round thats all
  • Q3. Tell me about your experience
  • Q4. Why do u want to do this job

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident, look subtle, speak sublime and remain calm as well as energetic

I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How did you tackle pressure in previous jobs
  • Q2. Why do you want to become CRM Executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, prepare questions based on your previous experience and role you are applying for
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Eligibility Question
Round 3 - Aptitude Test 

Duration - 30min, topic - all

Round 4 - One-on-one 

(1 Question)

  • Q1. Team leader round

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Agrostar Customer Support Executive Salary
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₹1.1 L/yr - ₹3.2 L/yr
12% less than the average Customer Support Executive Salary in India
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