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I applied via Other and was interviewed in Jul 2018. There were 5 interview rounds.
Experienced Customer Support executive with strong communication skills and problem-solving abilities.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely manner
Provided product information and assistance to customers
Maintained accurate records of customer interactions and transactions
I have over 5 years of experience in customer support roles, including handling inquiries, resolving issues, and providing excellent service.
5+ years of experience in customer support roles
Proficient in handling customer inquiries and resolving issues
Skilled in providing excellent customer service
Familiar with CRM systems and ticketing platforms
Experience in training new support team members
I successfully implemented a new customer feedback system which improved response times and overall satisfaction.
Implemented new customer feedback system
Improved response times and overall satisfaction
Received positive feedback from customers
I can provide excellent customer support, resolve issues efficiently, and contribute to customer satisfaction and retention.
Provide timely and effective responses to customer inquiries and issues
Troubleshoot and resolve customer problems with patience and empathy
Maintain a positive and professional attitude in all interactions with customers
Identify and escalate priority issues to ensure prompt resolution
Contribute to ...
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I was interviewed in Oct 2023.
posted on 22 Jan 2023
I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.
To sell anything to a customer, understand their needs, highlight the benefits, and create a sense of urgency.
Listen to the customer's needs and tailor your pitch accordingly
Highlight the benefits and unique selling points of the product
Create a sense of urgency by emphasizing limited availability or time-sensitive deals
Address any concerns or objections the customer may have
Close the sale by asking for the customer's ...
The question seems to be about the process of selling and understanding customer needs.
Selling involves understanding the customer's needs and offering a solution
The process of selling can involve identifying potential customers and reaching out to them
Building relationships with customers can lead to repeat business and positive word-of-mouth
Effective communication and active listening are important skills for a custo
I applied via Recruitment Consulltant and was interviewed before Aug 2023. There were 2 interview rounds.
Experienced customer support executive with a background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries, complaints, and technical issues
Proficient in using CRM systems and ticketing platforms
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
I handle frustrated customers by actively listening, empathizing, and finding solutions to their problems.
Listen actively to understand their concerns
Empathize with their emotions and show understanding
Offer solutions or alternatives to resolve their issues
Remain calm and professional throughout the interaction
Follow up to ensure the problem is resolved to their satisfaction
I am impressed by your company's reputation for excellent customer service and innovative solutions.
Your company has a strong reputation for providing excellent customer service
I am excited about the opportunity to work with a company that values innovation and creativity
I believe that my skills and experience align well with the values and goals of your company
In the next 2 years, I see myself excelling in my role as a Customer Support Executive, taking on more responsibilities, and contributing to the growth of the company.
Continuing to provide excellent customer service and resolving issues efficiently
Taking on leadership roles within the customer support team
Participating in training programs to enhance my skills and knowledge
Contributing innovative ideas to improve custo...
I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.
Anything
I was interviewed in Jan 2025.
posted on 28 Mar 2024
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
I applied via Referral and was interviewed before Jan 2022. There was 1 interview round.
I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.
I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
Duration - 30min, topic - all
Agriculture Expert
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| ₹1.8 L/yr - ₹4 L/yr |
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| ₹2.3 L/yr - ₹3.4 L/yr |
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| ₹3 L/yr - ₹6 L/yr |
Assistant Manager
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| ₹4 L/yr - ₹9 L/yr |
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salaries
| ₹4.5 L/yr - ₹6.2 L/yr |
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