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Roger Technologies Interview Questions and Answers

Updated 17 Jul 2024
Asked in
SME Interview

Q1. What action to be taken if no auth & auth available

Ans.

If no auth & auth available, take appropriate action

  • Check if there is any alternative method of authentication available

  • If yes, use the alternative method to authenticate

  • If no alternative method is available, prompt the user to provide necessary authentication

  • If the user is unable to provide authentication, restrict access or provide limited functionality

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Asked in
SME Interview

Q2. What are major Denials

Ans.

Major denials are significant claim rejections or refusals by insurance companies or payers.

  • Major denials are common in the healthcare industry and can have a significant impact on revenue.

  • They occur when insurance companies or payers refuse to reimburse healthcare providers for services rendered.

  • Denials can be due to various reasons such as incorrect coding, lack of medical necessity, or missing documentation.

  • Examples of major denials include denials for expensive procedures...read more

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Asked in
SME Interview

Q3. Modifiers used for some scenarios

Ans.

Modifiers are used to describe the degree or extent of an action or condition in certain scenarios.

  • Comparative modifiers: used to compare two things or actions (e.g. better, worse, faster)

  • Superlative modifiers: used to compare three or more things or actions (e.g. best, worst, fastest)

  • Intensifiers: used to emphasize the degree of an action or condition (e.g. very, extremely, highly)

  • Diminishers: used to downplay the degree of an action or condition (e.g. somewhat, slightly, a ...read more

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Q4. Common type of denials in Orthopedics

Ans.

Common denials in Orthopedics include lack of medical necessity, incorrect coding, and missing documentation.

  • Lack of medical necessity for procedures

  • Incorrect coding of procedures or diagnoses

  • Missing documentation to support services rendered

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Q5. How to resolve TFL Denial

Ans.

To resolve TFL Denial, review the denial reason, resubmit with corrected information, and follow up with the payer.

  • Review the denial reason provided by the payer to understand why the claim was denied.

  • Correct any errors or missing information in the claim and resubmit it to the payer.

  • Follow up with the payer to ensure that the corrected claim is processed and paid correctly.

  • Consider appealing the denial if you believe it was incorrect or unjustified.

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Q6. Reason for switch

Ans.

Seeking new challenges and growth opportunities in a specialized field

  • Desire to expand knowledge and skills in a specific area

  • Opportunity for career advancement and professional development

  • Interest in working with a different patient population or healthcare setting

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Q7. How to work on medicare/medicaid?

Ans.

Working on medicare/medicaid involves understanding eligibility criteria, billing procedures, and compliance regulations.

  • Understand the eligibility criteria for medicare/medicaid beneficiaries

  • Learn the billing procedures and coding requirements for medicare/medicaid claims

  • Stay updated on compliance regulations and documentation standards

  • Collaborate with healthcare providers and insurance companies to ensure proper reimbursement

  • Educate patients on their medicare/medicaid cover...read more

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Interview Process at Roger Technologies

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