Aditya Birla Group Relationship Officer Interview Questions and Answers

To convince the customer, it is important to understand their needs and concerns and provide them with relevant solutions.

• Listen actively to the customer and ask questions to understand their needs

• Provide relevant solutions that address their concerns

• Build trust and rapport with the customer

• Highlight the benefits of the product or service

• Handle objections effectively

• Follow up with the customer to ensure their satisfact