AccSource KPO Interview Questions, Process, and Tips

Interview preparation tips for other job seekers - There were two rounds of interviews, both delayed & rescheduled countless times.

The first round took nearly 2 weeks with multiple reschedules (on a daily basis) from their end. The first round was HR round with some basic industry and Job profile relevant question; though, the strange thing was that the interview was supposed to happen on MS Teams, which was rescheduled on Phone Call with the reason being that the MS Team was corrupted on their end.

The second & final round was with their Managers, again it was rescheduled twice.
Anyways, the Job Description / Profile was of Business Development Manager, and I possess 15+ years of relevant experience on the same. However, I was been asked by their Manager to lower my profile expectations, and was asked to work as a Telemarketer / Cold Calling - stating that in their org., the profile of BDM was to make calls only, where they will provide me with a data set of 500 calls each week and I've to make calls on them. This revelation took me by surprise as the original shared JD was something different entirely (more relevant to my profile), and on call they did a 360 turn asking me to play a role of Fresher / Jr. BDE / Telemarketer. I understand and agree that cold calling could be a part of BDM Profile, but solely Cold Calling is never a part of the BDM profile, especially in Service / Outsourcing Industry.

Additionally, despite me being on 300Mbps Fiber connection and ensuring that no bandwith was utilised apart from the final interview round, as well as despite changing multiple headset and finally using my laptop speaker, and on top of that despite getting on MS Team's call on almost weekly basis (as part of my existing job profile back then); his manager complaint stating that my internet connection is not proper and thus he was unable to listen me correctly, adding that I'm using Mobile Data. In a nutshell, instead of fixing things on their end, they blame the candidate.

Considering the overall bad experience, false initial commitment (i.e., JD stating different and different approach of JD on interview), as well as other bizzare incidents; I strongly suggest to avoid approaching Accsource. Imagine if the interview experience was such bad, how the actual working condition could be.

Topics to prepare for AccSource KPO Manager client administration interview:

• Accounting

Interview preparation tips for other job seekers - What they mentioned in you, in that particular position please prepare in depth in that particular role, just well prepared your resume be conscious What you mentioned in your resume!