Amazon Customer Service Associate Benefits

The Employee Assistance Program (EAP) offers employees and their dependents confidential support with mental health, financial management, legal counsel and life coaching. The mental health resources are available 24/7 and extend to pediatric mental health as well. EAP assists our employees in maintaining a holistic approach to their health and well-being. Read More: https://www.aboutamazon.in/news/workplace/lesser-known-amazon-employee-benefits

Amazon fosters a culture of learning, curiosity and experimentation. Amazon leaders guide and support their teams in pursuing different roles, embracing new challenges and upskilling. Amazon offers internal transfer opportunities and leadership and mentoring programs like Pathways, Insurgents, Amazon Future Builders, Bar Raiser, and Pinnacle Leadership programs. These programs reflect our commitment to enabling employees’ 360-degree professional development. Read More: https://www.amazon.jobs/en/benefits/global

At Amazon, we ensure that parental leave is equitable for all employees, regardless of gender. Birth mothers are eligible for up to 26 weeks of paid leave, while adoptive mothers can take up to 12 weeks of paid leave. Paid paternal leave of six weeks is also offered. Our ""Ramp Back"" program assists birth mothers in transitioning smoothly back to the workplace, with flexible work timings for up to 8 weeks as they adjust to their new life. Recognizing the importance of time off to recharge, employees at Amazon accrue paid time off, enjoy company-paid holidays, and have access to leave for personal emergencies and bereavement. Read More: https://www.aboutamazon.in/workplace/employee-benefits