Zscaler Softech Senior Customer Support Associate salaries in India

Likes

As a company, it’s doing pretty good and pays competitively. As like any other place, your work life depends on the team and manager/leadership you’re in. Luckily, my team was good and a good manager/leader so it was positive for us.

Dislikes

The pay raise is not so great and favouritism works here, the growth opportunity is not the same in every team and majority of the company runs on politics. there were many silent layoffs in 2024

Likes

Technologies

Dislikes

... been given. They are not caring about you. Know the gap that will be on resume. They will give you very small package and very bad culture. The top management specially Syam Nair person which has joined Zscaler is very unprofessional and have a little knowledge about the cloud security and he wants QA to remove. Don’t join this company, whether you are developer or QA. They do the silent firing frequently.

Likes

Great learning curve, amazing tech stack to explore, high agency team mates and manager. Great feedback culture

Dislikes

Ambiguous goals, no clarity of variable pay, India benefits are very limited as compared to global.

Likes

Product is good, but now no new learning opportunities

Dislikes

Internal politics, no work life balance, low package, less learning opportunities, desi company with no values, higher management keeps on changing, hiring and firing is the culture now

Likes

Salary structure

Dislikes

Micromanagement, If you know their product you are hero else you are zero. Your previous experience will not add any value here. All senior leaders placed here became director / VP in 2/3 years so basic management skills missing. Huge scope of improvement.