ZS Customer Success Manager salaries in Pune

Likes

Compensation is decent considering the Indian job market. Senior management tries to improve the work life balance from a high level. Decent upskilling options internally and externally (Though you may never even get to utilise these resources). Rarely work on weekends.

Dislikes

Average workday is 11-12 hours. Lunch away from your desk is a rarity and you will get some glares for taking as little as 20 mins off for lunch. Repetitive and stagnant work. Lack of understanding of projects at most levels since they struggle to retain employees more than a year. (Due to burnout, better offers etc.)

Likes

...ly any difference in compensation for employees belonging to similar hierarchy Good bonus and hike

Dislikes

No trainings for new joiners Have to learn at a very fast pace in the initial years, but things become quite stagnant after a point. Work life balance needs to be taken care of.

Likes

Compensation is amazing. People are great. Teams work with ease except a few. People enjoy the office environment.

Dislikes

Opportunity, monotony of work, variation in work, skill development, no real analytics (in certain teams and roles)

Likes

Flexibility in terms of working location, People so far have been good to work with

Dislikes

Working hours are too much- Can expect minimum of 11-12 hours on a regular basis, Pay and growth is not too much in the long run, promotions are all politics dependant and usually can expect in a minimum of 2.5 years

Likes

- Collaborative Environment - Competitive compensation and good appraisals (Minimum: double digit percentage for average performing employees as well) - Consulting flavour with client facing roles

Dislikes

- Poor Work life balance - Limited tech stack - Favoritism and politics at higher level (almost common for all corporates and not just limited to ZS)