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Zoho

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4.3

based on 968 Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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Zoho Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 335 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Technical Support Specialist

3 - 10 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Customer Support Manager

4 - 5 years exp. (AmbitionBox Estimate)
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₹9.3 L/yr - ₹11.8 L/yr

QA Manager

9 - 13 years exp. (AmbitionBox Estimate)
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₹40.5 L/yr - ₹51.8 L/yr

Manager - PRE Sales

17 - 18 years exp. (AmbitionBox Estimate)
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₹27 L/yr - ₹34.5 L/yr

Technical Support Specialist

5 years exp. (AmbitionBox Estimate)
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₹7 L/yr - ₹8.9 L/yr

Product Support Specialist

2 - 5 years exp. (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Key Account Manager

3 - 6 years exp. (AmbitionBox Estimate)
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₹6 L/yr - ₹11.3 L/yr

ERP Functional Consultant

1 - 2 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Customer Success Lead

4 - 5 years exp. (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.8 L/yr

Technical Support Consultant

0 - 1 year exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Customer Support Lead

5 - 7 years exp. (AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.2 L/yr

Payments Analyst

3 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.4 L/yr

Technical Support Engineer 2

4 - 5 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Technical Support Engineer Specialist

5 - 6 years exp. (AmbitionBox Estimate)
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₹8.2 L/yr - ₹10.5 L/yr

Technical Writer Specialist

9 - 10 years exp. (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Product Expert

2 - 7 years exp. (AmbitionBox Estimate)
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₹9.2 L/yr - ₹11.8 L/yr

Facility Supervisor

5 - 10 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.9 L/yr

PRE Sales Executive

2 years exp. (AmbitionBox Estimate)
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₹5.7 L/yr - ₹7.3 L/yr

Sales Associate

1 year exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

SME

2 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Last Updated: 20 Feb, 2025

What people are saying about Zoho

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Having on campus from zoho for content writing role so what are the requirements and how to prepare
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Salary related reviews for Zoho

4.3

Rated by 55 employees for salary & benefits

Product Marketing Specialist in Chennai

Full Time

 · 

Marketing & Communication Department

3.0
  •  posted on 21 Jun 2024
5.0
 for  Salary and Benefits

Likes

Salary, Perks

  • Salary - Excellent
    • +3 more

Dislikes

Favoritism, caste politics, there are no consequences for bad behaviour, lack of professionalism and gossip is encouraged. It is extremely demoralizing to see incompetent people who are impolite being pampered over those who work sincerely for the company.

read more
  • Skill development - Bad
    • +2 more

Senior Technical Support Engineer in Chennai

Full Time

 · 

IT & Information Security Department

4.0
  •  posted on 05 Jun 2023
4.0
 for  Salary and Benefits

Likes

The company offers various benefits, such as a yearly bonus of approximately 200-300% of your monthly CTC. You can get free food round the clock, and the flexibility would depend on the company's internal team.

read more
  • Salary - Good
    • +2 more

Dislikes

Won't have flexible work hours for a support role and am bound to work within your timings. Hard to avail of off on some days whether you have your CL/SL. The skills and learning set becomes saturated after a certain period. On top of the cons, you can enjoy the pros, and the cons differ from the company's internal team.

read more
  • Skill development - Poor

Language Specialist in Chennai

Full Time

 · 

Marketing & Communication Department

3.0
  •  posted on 03 Aug 2023
4.0
 for  Salary and Benefits

Likes

Good Compensation

  • Salary - Good
    • +1 more

Dislikes

Toxic Work Culture No Plan No Process Every one is expected to work 2 jobs Independent Thinking is not encouraged You have zero say in anything regardless of your position Money isn’t everything, leave if you have a better option

read more
  • Skill development - Bad
    • +4 more

Member Technical Staff in Chennai

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 24 Jul 2023
3.0
 for  Salary and Benefits

Likes

Great culture Excellent office with great food and other perks Good work life balance mostly Job security

  • Job security - Excellent
    • +2 more

Dislikes

Subpar pay compared to market So many abstractions, though it makes development very easy, they make you unhirable. Legacy code. Mandatory WFO lately

read more
  • Skill development - Poor

Lead Application Developer in Chengalpattu

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 26 Oct 2023
2.0
 for  Salary and Benefits

Likes

There are lot of opportunity for you to work upon, very friendly colleagues and machines and tools are always available. Campus is good.

read more
  • Skill development - Good
    • +4 more

Dislikes

... feedback about our manager or upper management in any way at a regular basis. There is no salary transparency No payment parity, if you are hired for less amount you’ll be stuck in that forever. If your product is not something that generates much revenue, you’ll be low salary band forever. Hike percentages is based on your product revenue generating rate, even if your product was especially created to be free.

read more
  • Salary - Poor
    • +1 more
see more salary related reviews

Zoho interview questions by designations

Software Developer (156)Technical Support Engineer (51)Member Technical Staff (38)Software Engineer (28)
View all 502 interview experiences
More about working at Zoho

Zoho Salary FAQs

How much does Zoho pay per year?
The average Zoho salary ranges from approximately ₹1 Lakh to ₹4 Lakhs per year for a Summer Intern and ₹27.5 Lakhs to ₹38 Lakhs per year for a Engineering Manager. Salary estimates are based on 335 Zoho salaries received from various employees of Zoho. Zoho employees rate the overall salary and benefits package 4.3/5 stars.
What is the highest salary in Zoho?
The highest-paying job at Zoho is a Engineering Manager with a salary of ₹27.5 Lakhs to ₹38 Lakhs per year. The top 10% of employees earn more than ₹17.26 lakhs per year. The top 1% earn more than a whopping ₹42.48 lakhs per year.
What is the minimum salary in Zoho?
Minimum salary at Zoho depends on the role you are applying for. For Content Writer the minimum salary is ₹2.9 Lakhs to ₹8 Lakhs per year, and for Sales Executive the minimum salary is ₹2.5 Lakhs to ₹10.6 Lakhs per year and so on.
What is the salary package for freshers in Zoho?
The average salary at Zoho for freshers varies from ₹1 Lakh to ₹4 Lakhs per year for Summer Intern and ₹6.5 Lakhs to ₹12 Lakhs per year for SDE (Software Development Engineer).
What is the notice period at Zoho in Customer Success, Service & Operations Department?
According to AmbitionBox, 67% of the Zoho employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 26% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 299 responses on AmbitionBox in last 2 years.

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Zoho Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Zoho is INRunlock blur . Salary estimates are based on 335 Zoho latest salaries received from various employees of Zoho.

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