Zee Entertainment Enterprises Senior Customer Experience Manager salaries in India

Likes

Salary on-time. Tea and coffee.

Dislikes

Quality team culture is worst and toxic. QA head is very toxic guy he gets disturb if anyone in his team takes WFH . No promotion and increments. They will deduct the variable pay which is the part of CTC . No job security Office timing 9 am to 6 pm otherwise they deduct the salary.

Likes

Salary is coming on time every month

Dislikes

No hikes. Yearly ratings are terrible as your manager will change multiple time so it will impact your variable pay also. 2024 no hike given to employees. No proper goals. No roadmap for future. As a result employees were layed off Poor management. And super politics

Likes

...pany has taken care of everyone during the worst time of human history Covid 19. No salary cut, No job cut, No cost-cutting. Had an opportunity to be a versatile and multi-dimensional professional.

Dislikes

...promotion and appraisals are nowhere close to process. No communication with HR. Salary and benefits are very low. .

Likes

Good Pay Flexible work timings Wfh allowed

Dislikes

"A Disastrous Experience with Zee Enterprise and the Unethical Conduct of Aishwarya Jain" I feel compelled to share my deeply unsatisfactory experience with Zee Enterprise, primarily due to the unprofessional and unethical conduct of Aishwarya Jain, the Business Deputy Head. My interactions with Ms. Jain have left me utterly disillusioned and disappointed, revealing a complete lack of respect for individuals, their time, and a blatant disregard for professional ethics. First and foremost, it is disheartening to witness how Ms. Jain consistently exhibits an utter disregard for the well-being of her subordinates. She frequently demands that her team members work on her personal tasks, completely disregarding their own priorities and responsibilities. This not only reflects a blatant misuse of power but also creates an environment of frustration and burnout among the team members. In addition to the aforementioned issues, it is disconcerting to witness the complete absence of accountability and transparency within Ms. Jain's leadership. Important decisions are made without proper consultation or consideration of varying perspectives, which has a detrimental effect on the overall effectiveness and efficiency of the organization. To summarize, my encounter with Zee Enterprise and Aishwarya Jain has been nothing short of a nightmare. Her unethical behavior, lack of respect for individuals, and disregard for professional standards are deeply troubling. It is my sincere hope that the management of Zee Enterprise takes swift and decisive action to rectify these issues and restore the integrity and trust that have been severely compromised. Until then, I cannot in good conscience recommend Zee Enterprise or trust in their ability to provide a conducive and ethical work environment.

Likes

...u are involved you might get more exposure to pipline from data Engg to ci/cd. Pay is considerably better and relocation policy are good.

Dislikes

No clear vision on projects. Poor WLB. No recognition for deliverables. HR policies has to be improvise and no WFH. Minor Politics over teams and verticals. Unprofessional and unethical behaviour from few verticals.