Yes Bank Customer experience Specialist salaries in Mumbai

Likes

Only Branch Closing Timing is good as per other bank and package which they offer is good.

Dislikes

Worst Culture I have ever seen in any bank. They give you huge package so that no other bank can hire you and they don't have any customer base or portfolio of HNI clients and after this all they make you work like a sales executive. They don't have any data or any base where you get a leads only cold calling marketing activities make you survive over here. Account opening timing and service is pathetic. Just business matters no service is there in this bank for customer.

Likes

Their salary and benefits are better than other banks.

Dislikes

The culture of the bank is extremely bad and behaviour of higher authorities are worst. They have very shiny HR policies but in reality nothing works, HR will never come to solve your problem. Ratio of women employees are very low because they target women employees even the last branch manager has been transferred because of his inappropriate comments and this is very usual there. They target employees on personal level and using abusing and inappropriate language is very common.

Likes

products

Dislikes

senior likes may can not stay and resigned hard earned bonus is taken back while resignation ( illegal to ask back performance bonus that is earned during last academic year ) if we work in this culsture and brand, its difficult to get job in other banks

Likes

Quarterly incentive Quarterly domestic and international sales training contest Salary on time Extensive self learning resources

Dislikes

Comunication gap between top management and field resources Influential appraisal Dominancy in leadership rather than creating synergy

Likes

Banking closing time 7pm. But branch haed & cluster head calling 10pm and come to meeting vashi, panal. Office is there dadar location but meeting for vashi panvle there is nothing meeting . only Called just to disturb, there is no meeting there, call after reaching there, then used to say go home.everyday . HR ko complaint karo to hr early relieveing ka paisa bhara k employees se nikal deta hai koi support nhi.

Dislikes

...employee cannot support, then the money for early relieving should not be taken.i have pay 75000 .