Xerox Helpdesk Support Engineer salaries in Mumbai

Likes

Lack of resources due to cost cutting exercises. No direction as department does not fit within overall business. High turnover and management slow to recruit.

Dislikes

Disorganization, low salaries, not appreciating employers, no opportunities to progress, no benefits, lots of irresponsible management, chaos.

Likes

...mmediate Manager. Only he has contact to other teams ex: cab, payroll, pf etc. No employee benefits like sodexo, yearly bonus, onsite except medical insurance. This is what I observed in my one month from joining.

Dislikes

same as above

Likes

Though local guys trying to influence their culture organization's certain mechanism helping us to report the same and overcome it.

Dislikes

... poor culture to the organiation. Noticed so many complaints related to ethical. Poor package. Not encouraging people for innovation. Totally one of the Indian offices runs like Indian organization. Many manager not even respecting their team members. Also showing threatening body language to their team members. One guy really hindrance to progress and threat to peole is Bibu baby, Kochi. However organization's channel to report ethical issues really keeping so many guys under the hood. Thanks for that. But don't expect everyone will come out and complaint. Instead affected people will look outside opportunity. I know so many guys left the organization because of this.

Likes

Allowances are good like health insurance,salary on time,they won't kick you out anytime but you need to perform.

Dislikes

If you want to work at low salary for rest of your years ,then join this company. As no matter how many years of employee you are they won't raise a penny. You can come to ofc at your choice but can't leave at your will until you meet SLA's/targets,be ready for 12-13hr shift. Ofc politics at best you will not be promoted no matter how good you are. Same people sitting their for last 10 years thinking they are the bosses. Simple Enter enter nothing to learn.

Likes

Its a great company to work with. The exposure you get is huge. The work life balance is awesome.

Dislikes

Nothing much, but yes, they should start giving better pay, at least as par with the industry standards if not more