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XcelServ Solutions Senior Customer Service Associate salaries in India

Annual salary range
3 - 13 years exp.
₹1.2 Lakh - ₹3.8 Lakhs
Salary of majority employees
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18% less than the average Senior Customer Service Associate Salary in IT Services & Consulting Companies for 3 - 13 years of experience

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Salaries in different departments

Marketing & Communication
Senior Customer Service Associate Salary
3 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.6 L/yr

Aviation & Aerospace
Senior Customer Service Associate Salary
13 years exp. (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.3 L/yr

Food, Beverage & Hospitality
Senior Customer Service Associate Salary
5 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.1 L/yr

Last Updated: 2 Aug 2023

Companies similar to XcelServ Solutions for Senior Customer Service Associate

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₹2 L/yr - ₹3.5 L/yr

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₹1.1 L/yr - ₹5 L/yr

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TCS Senior Customer Service Associate Salary

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₹1.8 L/yr - ₹4.9 L/yr

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₹3 L/yr - ₹6 L/yr

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₹3 L/yr - ₹7.8 L/yr

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IBM Senior Customer Service Associate Salary

3 - 6 years exp. (3 salaries)

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₹1.8 L/yr - ₹3 L/yr

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Senior Customer Service Associate salary at XcelServ Solutions ranges between ₹1.2 Lakh to ₹3.8 Lakhs per year for employees with experience between 3 years to 13 years. Salary estimates are based on 4 latest salaries received from various employees of XcelServ Solutions.

Latest annual salaries shared by XcelServ Solutions Senior Customer Service Associate

1y ago
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13 years exp.
1y ago
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5 years exp.
1y ago
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3 years exp.

Experience wise XcelServ Solutions Senior Customer Service Associate salaries

Last Updated: 2 Aug 2023

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

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₹3 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)

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₹3.4 L/yr - ₹4.3 L/yr
13 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹2.4 L/yr

Similar Designation salaries in XcelServ Solutions

Customer Service Associate Salary
(AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr
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₹3.6 L/yr - ₹5.2 L/yr
Senior Process Associate Salary
(AmbitionBox Estimate)
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₹3.9 L/yr - ₹4.9 L/yr
Customer Service Executive Salary
(AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.6 L/yr
Senior Associate Salary
(AmbitionBox Estimate)
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₹9.5 L/yr - ₹12.1 L/yr
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₹2.9 L/yr - ₹3.7 L/yr
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₹3 L/yr - ₹4.4 L/yr
Process Associate Salary
(AmbitionBox Estimate)
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₹0.4 L/yr - ₹0.5 L/yr
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₹2.55 L/yr - ₹12.23 L/yr
Back Office Executive Salary
(AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Salary related reviews for XcelServ Solutions

5.0

Rated by 1 employees for salary & benefits

Sales Department

1.0
  •  posted on 11 Sep 2021

1.0
 for  Salary and Benefits

Likes

... the US customer as well as with the Agents. please dont go for this company . Although I am taking a legal action against them regards my salary . I am not letting this company to go away with this kind of Scam putting all the names that i know SR VP . SR manager all people are Fake they dont have any HR department , No management people will get back to you this has to be stopped. Let see how things go with the legal Action

read more

Dislikes

Fake Company doing Scam with the customer as well as with the employee

  • Salary - Bad
  • +6 more

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 23 Oct 2021

1.0
 for  Salary and Benefits

Likes

There is nothing to like for this company. beware with this company, they never pay on time. work for 3 month pay for one month, they not paid PF & gratuity for at least 45 employee which i personally know. they not paid salaries for more than 3 month. after resignation they don't do F&F. even they don't reply on any emails.

read more

Dislikes

Don't work with this company. if you work it will be your biggest mistake. company owner- Mr. Senthil, Neha Gulati they are extremely bad.i don't have word to say. they in outside india(US). in india branch- samarjeet saha, pankaj srivastav, vineet singh and others all are fraud.

read more
  • Salary - Bad
  • +3 more

Other Department

1.0
  •  posted on 05 Jun 2022

1.0
 for  Salary and Benefits

Likes

Nothing positive

Dislikes

It is totally a fraud company. They will not pay your salary on time also unnecessary deduction from your actual salary and will never pay your incentive and will create pressure to achieve the target and that is not paid for. You will get your salary ever month after 25th . This is not the good company at all to. work with.

read more
  • Salary - Bad
  • +6 more

Food, Beverage & Hospitality Department

1.0
  •  posted on 01 Jun 2022

3.0
 for  Salary and Benefits

Likes

...any default". The environment which she had created was definitely not friendly. No bonus, no leaves on festivals like Diwali etc even we were supposed to get our salary by end of the month but it came after 2 months. I was literally regretting working there specially during Diwali. I hope Neha Gulati make change in the company's policy.

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Dislikes

Salary was never on time, no bonus on festivals, made us work during the weekend.

read more
  • Skill development - Poor
  • +5 more

Sales Consultant Department

1.0
  •  posted on 29 Apr 2022

1.0
 for  Salary and Benefits

Likes

Nothing to like here. There are many more companies like this don't ever work here.

Dislikes

One year of worst working experience. This is truly a terrible company. Salary never credited on time. Unnecessary deductions. Incentives never cleared. Either do a 12 hrs shift or else your I'd will be deactivated and 2 day pay will deducted. Although they states that you have to work 5 days only but obviously thats a blatant lie. You have to 6 days and if your target is not achieved 7 days. I have never worked 6 days here so my salary did get deducted for the particular day which is supposed to be a week off. They say they have old staff but that's only bunch of them. They hire and fire easily so if you are looking for a good job with growth and stability look someplace else. Their old staff clearly states that they won't clear your dues and you can do whatever you want. Beware of companies like this. Thanks.

read more
  • Salary - Bad
  • +6 more
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XcelServ Solutions Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at XcelServ Solutions?
Senior Customer Service Associate salary at XcelServ Solutions in India ranges between ₹1.2 Lakhs to ₹3.8 Lakhs for experience between 3 years to 13 years. According to our estimates it is 18% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 4 latest salaries received from various employees of XcelServ Solutions India.
How does the salary of a Senior Customer Service Associate at XcelServ Solutions India compare with the average salary range for this job?
The average salary of a Senior Customer Service Associate at XcelServ Solutions is 18% less than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.
Which similar companies are paying more than XcelServ Solutions to a Senior Customer Service Associate in India?
  • Accenture Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.8 Lakhs per year
  • TCS Senior Customer Service Associate Salary - ₹3.2 Lakhs to ₹7.2 Lakhs per year
  • Cognizant Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
  • Tech Mahindra Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹6.5 Lakhs per year
  • HCLTech Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.9 Lakhs per year
What is the salary of a Senior Customer Service Associate in companies similar to XcelServ Solutions in India?
  • Infosys Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
  • Wipro Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹5.0 Lakhs per year
  • Genpact Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
  • IBM Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹3.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Associate at XcelServ Solutions in India?
The estimated take-home salary of a Senior Customer Service Associate at XcelServ Solutions ranges between ₹19,992 per month to ₹21,655 per month in India. The take-home salary calculation is based on the average XcelServ Solutions Senior Customer Service Associate salary in India which ranges between ₹1.2 Lakhs to ₹3.8 Lakhs per year for employees with experience between 3 years to 13 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Associate at XcelServ Solutions?
According to AmbitionBox, 100% of the XcelServ Solutions Senior Customer Service Associates reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

XcelServ Solutions Senior Customer Service Associate salary in India ranges between ₹1.2 Lakh to ₹3.8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 XcelServ Solutions latest salaries received from various employees of XcelServ Solutions.