XcelServ Solutions Senior Customer Service Associate salaries in India

Likes

... the US customer as well as with the Agents. please dont go for this company . Although I am taking a legal action against them regards my salary . I am not letting this company to go away with this kind of Scam putting all the names that i know SR VP . SR manager all people are Fake they dont have any HR department , No management people will get back to you this has to be stopped. Let see how things go with the legal Action

Dislikes

Fake Company doing Scam with the customer as well as with the employee

Likes

There is nothing to like for this company. beware with this company, they never pay on time. work for 3 month pay for one month, they not paid PF & gratuity for at least 45 employee which i personally know. they not paid salaries for more than 3 month. after resignation they don't do F&F. even they don't reply on any emails.

Dislikes

Don't work with this company. if you work it will be your biggest mistake. company owner- Mr. Senthil, Neha Gulati they are extremely bad.i don't have word to say. they in outside india(US). in india branch- samarjeet saha, pankaj srivastav, vineet singh and others all are fraud.

Likes

Nothing positive

Dislikes

It is totally a fraud company. They will not pay your salary on time also unnecessary deduction from your actual salary and will never pay your incentive and will create pressure to achieve the target and that is not paid for. You will get your salary ever month after 25th . This is not the good company at all to. work with.

Likes

...any default". The environment which she had created was definitely not friendly. No bonus, no leaves on festivals like Diwali etc even we were supposed to get our salary by end of the month but it came after 2 months. I was literally regretting working there specially during Diwali. I hope Neha Gulati make change in the company's policy.

Dislikes

Salary was never on time, no bonus on festivals, made us work during the weekend.

Likes

Nothing to like here. There are many more companies like this don't ever work here.

Dislikes

One year of worst working experience. This is truly a terrible company. Salary never credited on time. Unnecessary deductions. Incentives never cleared. Either do a 12 hrs shift or else your I'd will be deactivated and 2 day pay will deducted. Although they states that you have to work 5 days only but obviously thats a blatant lie. You have to 6 days and if your target is not achieved 7 days. I have never worked 6 days here so my salary did get deducted for the particular day which is supposed to be a week off. They say they have old staff but that's only bunch of them. They hire and fire easily so if you are looking for a good job with growth and stability look someplace else. Their old staff clearly states that they won't clear your dues and you can do whatever you want. Beware of companies like this. Thanks.