XcelServ Solutions Customer Success, Service & Operations Department Salaries in India

Likes

Nothing, I can evidently say its a fraud company

Dislikes

...ld. A pathetic woman, I feel ashamed of being a woman if people like her exists. They will never ever pay your incentives, PF, salary. Salary is never fully credited. There are no leaves, they are hell irresponsible and bunch of liers. I worked under 3 TL and all are Neha's puppet and nobody cares about their team. I dont know why people are working there. There are hardly any employee.

Likes

Company do not pay salaries on time. Un-explained deductions in salary. Management sits in US and you do not have any email access on your workstation. Not even a official mails due to which you cannot even contact the Management directly. If you want to talk to someone its through call which they never answer. They are running a fraud travel agency. They rob the clients first and then they rob there own employees. I left the company a year back due to non-payment of salary and incentives and haven´t received any experience letter. I email them multiple time but no revert from the accounts team. There account team sits in Gurgaon and they do not have any answers to the non payment or deductions on your salary. Recently account team agent was attacked by a fellow agent due to non payment of incentives. Overall experience is pathetic do not give them people to work they exploit there own agents who do night shift and bring business for them

Dislikes

Everything

Likes

Nothing positive

Dislikes

It is totally a fraud company. They will not pay your salary on time also unnecessary deduction from your actual salary and will never pay your incentive and will create pressure to achieve the target and that is not paid for. You will get your salary ever month after 25th . This is not the good company at all to. work with.

Likes

...any default". The environment which she had created was definitely not friendly. No bonus, no leaves on festivals like Diwali etc even we were supposed to get our salary by end of the month but it came after 2 months. I was literally regretting working there specially during Diwali. I hope Neha Gulati make change in the company's policy.

Dislikes

Salary was never on time, no bonus on festivals, made us work during the weekend.

Likes

Nothing to like here. There are many more companies like this don't ever work here.

Dislikes

One year of worst working experience. This is truly a terrible company. Salary never credited on time. Unnecessary deductions. Incentives never cleared. Either do a 12 hrs shift or else your I'd will be deactivated and 2 day pay will deducted. Although they states that you have to work 5 days only but obviously thats a blatant lie. You have to 6 days and if your target is not achieved 7 days. I have never worked 6 days here so my salary did get deducted for the particular day which is supposed to be a week off. They say they have old staff but that's only bunch of them. They hire and fire easily so if you are looking for a good job with growth and stability look someplace else. Their old staff clearly states that they won't clear your dues and you can do whatever you want. Beware of companies like this. Thanks.