Wipro Customer Success, Service & Operations Department Salaries in Greater Noida

Likes

Stable environment , Salary comes on last working day of the month, Cabs are provided for both sides, Strict in Performance, Achieve more than 100% so not to get to Bench. Even though my rating was 4 but they put me on bench. It was really hard finding another job after 1.5 years. Also I have joined wipro to retire from Wipro. But after process shutdown they laid off 2000 employees to bench services. After which we were moved to notice by default. Plus point is if you get good rating u might be getting good hike in increment depending upon how your process performs.

Dislikes

After moving to bench , Process movement is not easy and as per the domain any one call from any department like for Healthcare call is coming IT softwares. Interviews are really tough as they ask questions of shrinkage and attrition to agent level and not from the domain. mostly HR don't respond to bench users which is also very tough to get moved to other process or for doubts even with such a huge team of HR's. Other than this everything is quite cool.

Likes

Nothing is good except Job security and work environment, worst salary paid to employee.

Dislikes

Low salary, no career growth, nobody helps, they just need their work to be done and after that they are unavailable.

Likes

Good working environment and work life balance and manager and team leaders are very supportive, salary on time,proper shift management, work culture is good.

Dislikes

Very lass payscals for freshers compared to other organizations Very lass appraisals and hike.

Likes

Job security that it provided during covid time

Dislikes

Low lerks, poor appraisal and it extended our shift by an hour without increasing the pay . Too much kf official politics due to which you wont get growth on time till yiu are good at buttering.

Likes

Nothing

Dislikes

... even try to work here. Even dustbins are removed from all adjudicators desks. They are just getting from employee not giving to employee apart from salary. We are thank to god that we are getting our salary at right time on every 1st.