Whirlpool Deputy Manager Customer Service salaries in India

Likes

...ny's balance sheet and impact of one's role on the balance sheet (however minor it may be) is a great feeling 4) Compensation is decent (considering that it is in manufacturing sector ) 5) You get great products at a great discount and that too, without any limit on the number of products

Dislikes

1) Constant churn and layoffs - Lack of job security makes concentration on one's work a difficult task 2) Whirlpool Corporation's global HR policies are blatantly bypassed - one example is that employee's work timings are flexible as per the global policy, however, local HR tracks the timing of each employee and sends the sheet to the managers each month and employees who are not staying back post the office timings are called in on Saturdays. Another example is that employees who utilise their Earned Leaves are punished, the expectation is that employees have to apply for leaves but attend office without punching in. All employees are shown as having taken the mandated off days for record purpose only, whereas they have to come in to work and ensure that they have not marked their attendance. 3) Zero trainings over the past 6 years - If you are already skilled and trained, you can utilise those skills here, but forget learning and development 3) Work-life balance is a myth in many functions, some of the functions, especially manufacturing, are severely under-staffed and some are generously over-staffed 4) Life in functions other than Manufacturing is good - avoid a role in the manufacturing/operations umbrella (Including Supply Chain, Logistics, Manufacturing Engineering, Quality, Operations, Maintenance) 5) Absolute lack of cohesion between various functions means one is constantly on the run trying to undermine other functions and also defending one's own function against allegations by other functions - this time could be easily spent in doing something productive 6) There have been few instances where Safety has taken a back seat, giving priority to Cost over Employee Safety, this is not a norm, but has definitely happened

Likes

Job security was not a concern with Whirlpool until March where layoffs were announced globally; salary was on the lower side but pressure wasn't unmanageable until 6 months ago when management changes happened

Dislikes

Culture is a hit or a miss depending on the manager in charge; micromanagement is the name of the game; no succession plan for new hires; appraisal is subpar by industry standards; lack of support from corporate HR in any concerns raised; even one day leaves get rejected at the whims and fancy of the manager in charge

Likes

Cultural, freedom to learn from other platforms, engagement from activities and event.

Dislikes

high variable pay +10% for mid position, PL creating blocker for employees aspiration for internal movement to different team, low focus on technical exposure through projects.

Dislikes

Whirlpool unlike the brand name is not a good place to work at. The company culture in sales doesn't allow work life balance and do not even pay as promised. Completed an year here and already looking for a switch

Likes

...toxic. Juniors ( ASM,AM,SE...etc) will face all kind of torture in this company. Bonus deducted as well. Unnecessary pressure in work. No job security, manipulation and politics involved. Overall pathetic Job scenario in Whirlpool 👎👎

Dislikes

I will not recommend to work in this company.