Whirlpool Customer Care Agent salaries in India

Likes

Work life balance is good. U can get unlimited leaves if you are a permanent employee by fooling that you are WFH. This is what is going on in the company.

Dislikes

...have joined just since a month. That is what happened with 5 people in the team. They hired all of them at once in oct 2024 and fired them even before receiving the first salary. So if you currently have a permanent job then dont join whirlpool even if they offer you 50 or 80 percent hike, bcz they will fire you in just 3 months. This is a very serious thing going on in the company. They have fired 25 contracts employees in engineering team in Dec 24 by telling that they dont see any projection of projects. Also, they will not treat you with respect if you are a contract employee. You will never be absorbed by them in whirlpool bcz they dont even see whether the employee is actually skilled and can do work efficiently. So, this company is a huge red flag if you are joining as a contract employee.

Likes

Job security was not a concern with Whirlpool until March where layoffs were announced globally; salary was on the lower side but pressure wasn't unmanageable until 6 months ago when management changes happened

Dislikes

Culture is a hit or a miss depending on the manager in charge; micromanagement is the name of the game; no succession plan for new hires; appraisal is subpar by industry standards; lack of support from corporate HR in any concerns raised; even one day leaves get rejected at the whims and fancy of the manager in charge

Likes

Cultural, freedom to learn from other platforms, engagement from activities and event.

Dislikes

high variable pay +10% for mid position, PL creating blocker for employees aspiration for internal movement to different team, low focus on technical exposure through projects.

Likes

Work culture is very good.

Dislikes

Variable in the CTC is between 10% to 15% as performance bonus. As per company performance employee getting this performance amount & not as per individual performance. Most of the times we getting this performance bonus as 0%, 40% due to company poor performance.

Dislikes

Whirlpool unlike the brand name is not a good place to work at. The company culture in sales doesn't allow work life balance and do not even pay as promised. Completed an year here and already looking for a switch