Way.com Senior Customer Support Agent salaries in India

Likes

Nothing. All the reviews shared are written by the social media and the HR team on a schedule and exactly the same. The negatives are also worded as recommendation to the employees.

Dislikes

...he office but everyone else needs to time even their coffee and bathroom breaks. Even if you argue that they pay more, they will squeeze 3 times the work out of you.

Likes

I worked at Way full time ( More than a year ). Pros are the pay, the progression and the experience. Motivational environment. Awesome company with great benefits package

Dislikes

Dealing with a lot of customers and guest

Likes

Good pay and opportunities for advancement within the company.

Dislikes

There have been a few communication lapses and some disorganization from upper management, which they are actively working hard to improve.

Likes

The adoption of agile methodologies such as Scrum or Kanban facilitates efficient project management and delivery. Developers benefit from the iterative development process, enabling them to respond quickly to changes and deliver high-quality solutions to customers.

Dislikes

Communication breakdowns between teams or departments can occasionally occur, leading to misunderstandings or delays in project execution. Clear and effective communication channels need to be established to mitigate these challenges.

Likes

The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the auto/fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at way.com who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + growth are good.

Dislikes

The work life balance is average. For how many products way has, we are a very lean company.