Vkalp Customer Success, Service & Operations Department Salaries in India

Likes

The most which i like in this company is that here any promotion is not bounded on education Qualification, personality, tenurity and other like this... If anyone have skills will definitely got promotions. Working environment is like a home and all the staff and team members are like a family member. Proper decorum, time to time enjoyment. And many more

Dislikes

The only one thing which i don't like is salary for support, agent can earn insentive but there is no extra earning benefits for support staff.

Likes

If we talk about job security then it is the worst company ever who never think about employees, highly work pressure for agents, Poor management and policies.

Dislikes

In this corona duration company has removed all employees and not paid ever basic allowance for basic need like and food.

Likes

As a fresher it was very challenging to generate leads. Because it was outbound sales process and many clients was getting repeated annoying calls and I had to face 'Gaaliya' many times from clients.

Dislikes

Because it was not a sales process. It was like a crime. We were forcing the clients any how to make their profile on india mart platform. So many times it was impossible because clients disconnected our calls just after picking up. And team leader was threatening me to fire.