Helo.ai by VivaConnect Customer Success, Service & Operations Department Salaries in Mumbai (Updated 2025)

Likes

You can get a job even if you are not qualified enough for the job. But if you are qualified then you will be reporting to unqualified people. Which Makes it easy to work cuz seniors don't know anything about work.

Dislikes

... with mold and fungi everywhere. They shutdown AC to save electricity in summer. They deduct leaves as well salary then assure that you will get it back in next month bt obviously you get nothing back. You think they have all these great brands and feel happy to join bt In short its like booking an hotel room by looking at the lavish pictures on a mobile app but finding out that it's nothing but the creepiest OYO room with dirty bedsheets.

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no Pressure thts all.

Dislikes

...om if i have a list then you will think 2wice if you should join this company. no Benefits, no bonus, no increment, it's a waste of your lifetime here. Seriously if you need to do timepass and have no money issues, no loans, no troubles in life, then this company is for you to work. as here all just do time pass here. Management- i have no words for them, as the company is for themselves, not employees, it's a business-oriented company NOT Employee centric.

Likes

If you are a fresher then it is okay to work because the Interview rounds are not tough it is also because the salary is equals to stipend.

Dislikes

...Very Important thing the work culture here is categorised by micromanagement. h.) Also Saturdays and Sundays are not off If your salary goes aboev 10LPA they will be going to treat you like ROBOT.

Likes

I have taken full advantage of the company -sponsored courses to enchance my skills and further mu career growth also. Also the regular training and feedback provided have been beneficial to improve my performance

Dislikes

We don't get compensation for working for extra works

Likes

I'm happy with the salary they give me. Also, in terms of appraisals, top performers can get more than standard raises. Besides, we have a process where the company asks us for feedback often. I learn much from my seniors; they're easy to talk to.

Dislikes

Employees are asked to work extra hours on projects without extra pay, and believe that shouldn't be the case.