Vision Express Senior Customer Service Associate Salaries by 4 Employees (Updated 2025)

2 - 12 years exp.

₹2.2 Lakhs - ₹4.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

10% less than the average Senior Customer Service Associate Salary in Retail Companies for 2 - 12 years of experience

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Salaries in different departments

Sales & Business Development Senior Customer Service Associate Salary 2 - 12 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹3.4 L/yr
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Customer Success, Service & Operations Senior Customer Service Associate Salary 10 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 8 Mar 2025

Companies similar to Vision Express for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Metro Cash & Carry Senior Customer Service Associate Salary 2 - 4 years exp. (5 salaries)	₹1 L/yr - ₹3.3 L/yr 36% less
FNP Senior Customer Service Associate Salary 3 years exp. (3 salaries)	₹3 L/yr - ₹3.7 L/yr 3% less
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Reliance Fresh Senior Customer Service Associate Salary 3 years exp. (3 salaries)	₹1.1 L/yr - ₹1.4 L/yr 61% less
Specsmakers Opticians Senior Customer Service Associate Salary 7 years exp. (3 salaries)	₹3.3 L/yr - ₹3.6 L/yr 10% more
VIP Industries Senior Customer Service Associate Salary 6 - 15 years exp. (3 salaries)	₹2.8 L/yr - ₹3 L/yr 6% less
HyperCITY Senior Customer Service Associate Salary 2 - 8 years exp. (3 salaries)	₹1.5 L/yr - ₹1.7 L/yr 49% less

Senior Customer Service Associate salary at Vision Express ranges between ₹2.2 Lakhs to ₹4.2 Lakhs per year for employees with experience between 2 years to 12 years. Salary estimates are based on 4 latest salaries received from various employees of Vision Express.

Experience wise Vision Express Senior Customer Service Associate salaries

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
3 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
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4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
5 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
7 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr

View all

Similar Designation salaries in Vision Express

Customer Service Associate Salary

(7 salaries)

₹1.85 L/yr - ₹3 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Customer Service Executive Salary

(AmbitionBox Estimate)

₹1.8 L/yr - ₹2.3 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹1.8 L/yr - ₹2.3 L/yr

Sales Executive Salary

(6 salaries)

₹2.8 L/yr - ₹3.65 L/yr

Operations Manager Salary

(13 salaries)

₹8.85 L/yr - ₹12.4 L/yr

Team Lead Salary

(AmbitionBox Estimate)

₹2.2 L/yr - ₹2.8 L/yr

Deputy Manager Salary

(5 salaries)

₹5.25 L/yr - ₹5.5 L/yr

Team Manager Salary

(AmbitionBox Estimate)

₹10 L/yr - ₹12.8 L/yr

Salary related reviews for Vision Express

4.7

Rated by 5 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

...SAP And CRM which was very useful later in my other jobs. Job security is 100% Salary on time with health insurance benefits bonus insentives Provident fund. And ofcourse it's a leading brand in retail industry. Special thanks To Masoom sir he is the main pillar of VX. Maximum employees of VX likes the way he trained everyone supports guides gave opportunity to grow everyone always wanted to work under Masoom sir region.

Salary - Excellent

+6 more

Dislikes

No dislikes.

Operations Executive in Tumakur Karnataka

Full Time

Procurement & Supply Chain Department

4.0

• posted on 23 Mar 2022

2.0

for Salary and Benefits

Likes

...anagement are good supporting every day. Company rules and regulations are good. Every year salary hile and bonus.

Promotions - Good

Dislikes

Some time there is a heavy work.salary is decent but career growth is slow.

Salary - Poor

+1 more

Consultant Optometrist in New Delhi

Other Department

3.0

• posted on 14 Sep 2021

5.0

for Salary and Benefits

Likes

The work activity is quite engaging. In optical industry you can learn lot from there. Good compensation and benefits. They will never keep your single penny. Job security is high.

Salary - Excellent

+1 more

Dislikes

Work life balance is not manageable even have to work extra without any pay for it. Employee personal development should be focused so they can be more professional. Very much interference in personal lives of employees. Less leave benefits. Personal potential not valued by the management as they start burdening you with it if you are good at something.

Company culture - Poor

+1 more

Store Manager At Reliance Vision Express in Pune

Full Time

Engineering - Software & QA Department

4.0

• posted on 16 Apr 2020

3.0

for Salary and Benefits

Likes

...lties.Their is no any option to switch in other brands under the same Company. Salary of staff is not given as per the qualification or the work you are doing.Its depend on how much old experience you have or you should have optometrist qualification.

Skill development - Good

+2 more

Dislikes

You will not have carrier growth option.

Promotions - Poor

Store Manager in Pune

Full Time

Merchandising, Retail & eCommerce Department

3.0

• posted on 26 Sep 2024

3.0

for Salary and Benefits

Likes

Company is good

Job security - Good

Dislikes

Ground level operation is not good they feel that the company is his own. Working time too long as per the system showing (System time 8.5 work hours but we are we are working minimum 10:5 per day) You con't utilize your balance leave whenever you need. I hope that things is confidential

Skill development - Poor

+3 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Vision Express Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Vision Express ?

The average salary of a Senior Customer Service Associate at Vision Express in India typically ranges from ₹2.2 Lakhs to ₹4.2 Lakhs per year, depending on experience (from 2 years to 12 years).

The top 10% of Senior Customer Service Associate at Vision Express earn more than ₹4.2 Lakhs per year, and the top 1% earn over ₹4.2 Lakhs per year. Senior Customer Service Associate Salaries at Vision Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Vision Express employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Vision Express in India?

The estimated take-home salary of a Senior Customer Service Associate at Vision Express in India typically ranges from ₹22,188 to ₹23,668 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from 2 years to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Vision Express. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Vision Express for Senior Customer Service Associate in India?

Specsmakers Opticians

₹3.3 Lakhs to ₹3.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Vision Express, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to Vision Express in India?

The salary of a Senior Customer Service Associate at companies similar to Vision Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

FNP	₹3.0 Lakhs to ₹3.7 Lakhs per year
VIP Industries	₹2.8 Lakhs to ₹3.0 Lakhs per year
Metro Cash & Carry	₹1.0 Lakhs to ₹3.3 Lakhs per year
HyperCITY	₹1.5 Lakhs to ₹1.7 Lakhs per year
Reliance Fresh	₹1.1 Lakhs to ₹1.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Vision Express in India?

The salary growth for a Senior Customer Service Associate at Vision Express depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at Vision Express:

Experience	Average Salary Range
2 years	₹2.8 Lakhs to ₹3.6 Lakhs per year
3 years	₹2.8 Lakhs to ₹3.6 Lakhs per year
4 years	₹2.8 Lakhs to ₹3.6 Lakhs per year
5 years	₹2.8 Lakhs to ₹3.5 Lakhs per year

and so on.

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Vision Express Senior Customer Service Associate Salaries

Vision Express Senior Customer Service Associate salary in India ranges between ₹2.2 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Vision Express latest salaries received from various employees of Vision Express.