Vertex Customer Solutions New Delhi Salaries by 90+ Employees (Updated 2025)

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Designation	Avg Annual Salary	Open Jobs
Customer Care Executive 1 - 3 years exp. · New Delhi (6 salaries)	₹1 L/yr - ₹2.5 L/yr
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Business Associate 1 - 3 years exp. · New Delhi (4 salaries)	₹1.1 L/yr - ₹1.8 L/yr
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Customer Service Executive 1 - 3 years exp. · New Delhi (4 salaries)	₹1.5 L/yr - ₹3.5 L/yr
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MIS Executive 2 - 4 years exp. · New Delhi (3 salaries)	₹1.5 L/yr - ₹3.6 L/yr
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Tele Caller 1 - 3 years exp. · New Delhi (3 salaries)	₹1 L/yr - ₹2.1 L/yr
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Team Lead 2 - 4 years exp. · New Delhi (3 salaries)	₹2.7 L/yr - ₹3.8 L/yr
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Business Analyst 2 - 6 years exp. · New Delhi (3 salaries)	₹1.3 L/yr - ₹3 L/yr
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Telecaller 1 - 3 years exp. · New Delhi (3 salaries)	₹1.8 L/yr - ₹3.2 L/yr
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Wfm Real Time Analyst 3 - 5 years exp. · New Delhi (3 salaries)	₹2.3 L/yr - ₹3.5 L/yr
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Database Admin 0 - 5 years exp. · New Delhi (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr
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Senior Business Associate 2 - 4 years exp. · New Delhi (AmbitionBox Estimate)	₹2.1 L/yr - ₹3 L/yr
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Back Office Executive 1 - 2 years exp. · New Delhi (AmbitionBox Estimate)	₹1.2 L/yr - ₹2.3 L/yr
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BPO Executive 1 - 4 years exp. · New Delhi (AmbitionBox Estimate)	₹1.2 L/yr - ₹1.8 L/yr
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Senior Desktop Support Engineer 5 - 8 years exp. · New Delhi (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
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IT Analyst 4 - 5 years exp. · New Delhi (AmbitionBox Estimate)	₹6.3 L/yr - ₹8 L/yr
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Dialer Executive 0 - 4 years exp. · New Delhi (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
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Team Manager 9 years exp. · New Delhi (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
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Voice Agent Fresher · New Delhi (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.7 L/yr
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Data Entry Executive 5 years exp. · New Delhi (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
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Acting Assistant Manager 2 years exp. · New Delhi (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for Vertex Customer Solutions

4.4

Rated by 3 employees for salary & benefits

BPO Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Aug 2023

1.0

for Salary and Benefits

Likes

they will just make u overtime on daily basis and cut random amount from ur salary and when u complain about this they will say it will come next month but never come and u wanna leave company give instant resigne other wise they will not give ur noticeperiod salary which is one month they will say it will come and after a time they willl stop answering as i havent recived my feb salary till date

Dislikes

even employ care donot respond to employe

Salary - Bad

+6 more

Customer Service Executive in Viman Nagar

Full Time

Vodafone cse Department

4.0

• posted on 27 Nov 2022

3.0

for Salary and Benefits

Likes

A very good profetional and friendly staff and members good atmosphere.Overall salary looks good on paper however a major chunk of the package is given as bonus which is completely in the hands of your reporting manager. For something you have worked the entire year, you get a very small amount and if you plan to leave the company after taking the bonus which is your hard earned money, they ask you to pay the same back.

Skill development - Good

Dislikes

Nothing but the break, Got to learn about House and registration. But didn't get chance to upgrade my skills

Promotions - Poor

Team Leader (Nontechnical) in Chennai

Customer Service Department

4.0

• posted on 21 Apr 2021

3.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Skill development - Good

+4 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Quality Analyst in Banjarahills Hyderabad

Quality Assurance Department

4.0

• posted on 09 Apr 2021

3.0

for Salary and Benefits

Likes

...gement they will help the coworkers I learned so I worked for 5 year's if i get again also I'm ready but salary was less then also I love to work if the same atmosphere

Skill development - Good

+4 more

Dislikes

Salary was very very poor I mean very less

Business Associate

Customer Success, Service & Operations Department

4.0

• posted on 01 Apr 2019

3.0

for Salary and Benefits

Likes

...heir words.they will hurt us too..average experience in vertex.. no incentives..no salary improvement..self learning is more in vertex..

Skill development - Excellent

+1 more

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Vertex Customer Solutions interview questions by designations

Customer Service Executive (2)Customer Care Executive (2)Customer Success Associate (1)Voice Process Customer Care Executive (1)

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Know more about Vertex Customer Solutions New Delhi

Vertex Customer Solutions Salary FAQs

How much does Vertex Customer Solutions pay to its employees?

The average annual salary at Vertex Customer Solutions varies depending on the role, experience, and location. The salary ranges for some popular designations at Vertex Customer Solutions, are as follows:

Customer Care Executive	₹1 Lakhs to ₹2.5 Lakhs per year
Business Associate	₹1.1 Lakhs to ₹1.8 Lakhs per year
Customer Service Executive	₹1.5 Lakhs to ₹3.5 Lakhs per year
MIS Executive	₹1.5 Lakhs to ₹3.6 Lakhs per year

The highest-paying role, Operations Manager, earns between ₹6.1 Lakhs to ₹9.5 Lakhs per year. The top 10% of employees earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹25 Lakhs per year. Salaries at Vertex Customer Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 91 salaries submitted by Vertex Customer Solutions employees. Vertex Customer Solutions is rated 4.4 out of 5 stars by its employees on the salary and benefits parameter.

What is the salary of a fresher at Vertex Customer Solutions in New Delhi?

The salary of a fresher at Vertex Customer Solutions in New Delhi typically ranges from ₹0.2 Lakh to ₹3 Lakhs per year.This can vary depending on the role, location, and any additional perks or bonuses offered. For example:

Fresher as a Business Associate Salary	₹0.8 Lakhs to ₹2 Lakhs per year
Fresher as a Tele Caller Salary	₹0.2 Lakhs to ₹2.1 Lakhs per year
Fresher as a Customer Care Executive Salary	₹1.2 Lakhs to ₹3.2 Lakhs per year
Fresher as a Customer Service Executive Salary	₹1.4 Lakhs to ₹3 Lakhs per year

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Average annual salary in Vertex Customer Solutions , New Delhi is INR . Salary estimates are based on 90+ Vertex Customer Solutions latest salaries received from various employees of Vertex Customer Solutions.