Vcare Call Center Senior Customer Service Associate Salaries by 4 Employees

1 - 2 years exp.

₹2.6 Lakhs - ₹4 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

9% less than the average Senior Customer Service Associate Salary in BPO Companies for 1 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.5 L/yr
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Sales & Business Development Senior Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 17 Oct 2023

Companies similar to Vcare Call Center for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
HRH Next Services Senior Customer Service Associate Salary 0 - 2 years exp. (7 salaries)	₹1.4 L/yr - ₹3 L/yr 43% less
ICCS Senior Customer Service Associate Salary 0 - 4 years exp. (5 salaries)	₹1.9 L/yr - ₹2.7 L/yr 31% less
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Credence Resource Management Senior Customer Service Associate Salary 3 - 9 years exp. (4 salaries)	₹2.6 L/yr - ₹3.8 L/yr 1% more
Lycatel BPO Senior Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	₹3 L/yr - ₹4 L/yr 19% more
Powerweave Senior Customer Service Associate Salary 1 - 5 years exp. (3 salaries)	₹1.6 L/yr - ₹2.7 L/yr 32% less

Senior Customer Service Associate salary at Vcare Call Center ranges between ₹2.6 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 4 latest salaries received from various employees of Vcare Call Center.

Experience wise Vcare Call Center Senior Customer Service Associate salaries

Last Updated: 17 Oct 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
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2 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

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Top skills at Vcare Call Center for Senior Customer Service Associate

customer care customer support voice process international bpo Customer Service voice support Inbound Process international call center

Salary related reviews for Vcare Call Center

3.0

Rated by 1 employees for salary & benefits

Senior Analyst in Noida

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 08 Feb 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about this unbranded company

Dislikes

...ant to work here then forget about paid and sick leaves. Incompetent Hr They give a lollipop of double salary. Please dont take it. Work invironment is null and promotion are based on favouritism. Please don't work here this is not a right place to build your career.

Salary - Bad

+6 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Jan 2024

1.0

for Salary and Benefits

Likes

Pls don't join this company bcoz they have so many hidden profiles all are related to salary deduction. Employee satisfaction is Zero . There are not a single leave ( EL, CL,SL, Holiday nothing). I have filed a case under labour court for this company bcoz they do mantal harrisment with employees .

Dislikes

Nothing very bed company

Salary - Bad

+6 more

Senior Customer Service Executive in Noida

Full Time

Operational Department

3.0

• posted on 17 Sep 2022

3.0

for Salary and Benefits

Likes

Work culture is good as a Bpo has. Salary on time, overtime pay is on time. Work life balance is on toss being in night shift that too with extra hours of working. Management is helpful HR department is okay.

Job security - Good

+2 more

Dislikes

Extended working hours on the name of process requirements, less leaves get approved even when you apply one month in advance. job security is on toss as no body knows which day client will report any issues either with quality, or certain customer's email against any associate. Transport department running the process.

Skill development - Bad

+1 more

Senior Customer Service Executive in Noida

Customer Success, Service & Operations Department

5.0

• posted on 21 Sep 2018

1.0

for Salary and Benefits

Likes

...ked with vcare more than 7 years and I was happy working with this organisation. Most important thing is salary which I got on time every month. There is no delay in salary part. Worked with three projects but did not feel any work pressure.

Skill development - Excellent

+3 more

Dislikes

No job security

Salary - Bad

+2 more

Team Lead in Noida

Customer Success, Service & Operations Department

3.0

• posted on 04 Nov 2020

2.0

for Salary and Benefits

Likes

Only good thing is that the salary gets credited on time. Very poor management. Worse increment. Beware of the centre manager Kailash. He is a real life fool who has no managerial quality. He lacks the analytical quality and love those who praise him unnecessarily. Similarly beware of Deepak Tiwary, A.M. Domestic division. He is worst than a snake. He will befriend you and shall stab at your back.

Skill development - Good

Dislikes

Full of politics. No addressing of the issues.

Salary - Poor

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Vcare Call Center Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Vcare Call Center ?

The average salary of a Senior Customer Service Associate at Vcare Call Center in India typically ranges from ₹2.6 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 2 years).

The top 10% of Senior Customer Service Associate at Vcare Call Center earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Senior Customer Service Associate Salaries at Vcare Call Center can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Vcare Call Center employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Vcare Call Center in India?

The estimated take-home salary of a Senior Customer Service Associate at Vcare Call Center in India typically ranges from ₹22,718 to ₹24,190 per month. This is based on the average salary range of ₹2.6 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Vcare Call Center. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Customer Service Associate at Vcare Call Center ?

To be a Senior Customer Service Associate at Vcare Call Center in india, the key skills required include:

- customer care
- customer support
- voice process
- international bpo
- Customer Service

These skills are highly valued at Vcare Call Center and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Vcare Call Center for Senior Customer Service Associate in India?

Lycatel BPO	₹3.0 Lakhs to ₹4.0 Lakhs per year
Credence Resource Management	₹2.6 Lakhs to ₹3.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Vcare Call Center, depending on the role and experience level.

What is the salary of a Senior Customer Service Associate in companies similar to Vcare Call Center in India?

The salary of a Senior Customer Service Associate at companies similar to Vcare Call Center in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

ICCS	₹1.9 Lakhs to ₹2.7 Lakhs per year
Powerweave	₹1.6 Lakhs to ₹2.7 Lakhs per year
HRH Next Services	₹1.4 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Vcare Call Center in India?

The salary growth for a Senior Customer Service Associate at Vcare Call Center depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at Vcare Call Center:

Experience	Average Salary Range
1 year	₹2.5 Lakhs to ₹3.2 Lakhs per year
2 years	₹3.2 Lakhs to ₹4.0 Lakhs per year

and so on.

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Vcare Call Center Senior Customer Service Associate Salaries

Vcare Call Center Senior Customer Service Associate salary in India ranges between ₹2.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Vcare Call Center latest salaries received from various employees of Vcare Call Center.